Customer Success Manager
3 days ago
{"h1": "Customer Success Manager", "p": "We are seeking a Customer Success Manager to enhance customer satisfaction, address and resolve issues, identify opportunities for product upselling, and facilitate effective communication across various departments. This role is key to ensuring that customers derive maximum value from our software solutions and maintain strong, long-term relationships.", "ul": [{"li": "Regularly engage with customers to identify their needs for additional products, services, or training."}, {"li": "Proactively address potential issues and prepare for upcoming contract renewals."}, {"li": "Respond promptly to customer inquiries, demo requests, and support tickets."}, {"li": "Provide clear, helpful information and initial recommendations to support customer needs."}, {"li": "Inform customers about upcoming conferences, attend trade shows to gather leads and build relationships, and follow up to generate sales opportunities."}], "h2": "Key Responsibilities", "h3": "Customer Upselling / Retention", "p": "Ensure successful renewal of customer software licenses.", "h3": "Role Duties", "p": "Maintain high levels of customer satisfaction with our solutions.", "p": "Act as the primary contact for customer support inquiries.", "p": "Address and resolve customer concerns professionally and effectively.", "p": "Understand customer requirements and market trends to guide product development.", "p": "Prepare and present quotations for additional services or license renewals.", "h3": "Qualifications", "ul": [{"li": "Post-secondary education in a relevant field."}, {"li": "Technical proficiency related to software in the manufacturing sector."}, {"li": "Strong interest in understanding customer needs and aligning solutions accordingly."}, {"li": "Ability to work under pressure, meet deadlines, and manage multiple tasks."}, {"li": "Detail-oriented with a positive, engaging personality."}, {"li": "Comfortable with technical discussions and eager to learn new skills."}, {"li": "Excellent communication, critical thinking, troubleshooting, and time management abilities."}, {"li": "Willingness to travel and engage with new people."}, {"li": "Commitment to a balanced work-life environment and team collaboration."}], "h2": "Benefits", "ul": [{"li": "Flexible work hours and a modern office environment."}, {"li": "Competitive salary with performance-based bonuses."}, {"li": "Paid personal leave days."}, {"li": "Collaborative and enthusiastic work culture."}, {"li": "Comprehensive benefits including medical, dental, vision, life, and disability insurance."}, {"li": "Reimbursement for public transit passes."}, {"li": "RRSP matching program."}, {"li": "On-site dental care and fitness classes."}, {"li": "Access to recreational facilities and participation in social events."}]
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Customer Success Manager
4 days ago
Markham, Ontario, Canada QBuild Corporation Full timeCustomer Success ManagerQBuild Corporation is a dynamic software developer experiencing rapid growth. We specialize in integrating Engineering software to ERP for manufacturing companies, partnering with industry leaders like SOLIDWORKS, Autodesk, Siemens, Oracle, Microsoft, SAP, and more.This role is critical to our business growth, ensuring customer...
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Customer Success Manager
4 days ago
Markham, Ontario, Canada QBuild Corporation Full timeCustomer Success ManagerQBuild Corporation is a dynamic software developer experiencing rapid growth. We specialize in integrating Engineering software to ERP for manufacturing companies, partnering with industry leaders like SOLIDWORKS, Autodesk, Siemens, Oracle, Microsoft, SAP, and more.This role is critical to our business growth, ensuring customer...
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Customer Success Manager
4 days ago
Markham, Ontario, Canada QBuild Corporation Full timeCustomer Success ManagerQBuild Corporation is a dynamic software developer experiencing rapid growth. We specialize in integrating Engineering software to ERP for manufacturing companies, partnering with industry leaders like SOLIDWORKS, Autodesk, Siemens, Oracle, Microsoft, SAP, and more.This role is critical to our business growth, ensuring customer...
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Customer Success Specialist
4 days ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...
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Customer Success Specialist
4 days ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...
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Customer Success Specialist
10 hours ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...
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Customer Success Specialist
13 hours ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key...
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Customer Success Specialist
4 days ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success Specialist role for a remote opportunity in the Toronto area, requiring accounting knowledge, problem-solving skills, and excellent communication. Job Description AppleOne has partnered with a client in the Toronto area to fill a Customer Success Specialist position on a full-time remote basis. Key Responsibilities Manage a portfolio of...
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Customer Success Professional
1 day ago
Markham, Ontario, Canada Tenth Revolution Group Full timeCustomer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Tenth Revolution Group. As a key member of our organization, you will play a crucial role in enhancing customer satisfaction, addressing and resolving issues, identifying opportunities for product upselling, and facilitating effective communication across...
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Customer Success Professional
1 day ago
Markham, Ontario, Canada Tenth Revolution Group Full timeCustomer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Tenth Revolution Group. As a key member of our organization, you will play a crucial role in enhancing customer satisfaction, addressing and resolving issues, identifying opportunities for product upselling, and facilitating effective communication across...
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Customer Success Specialist
1 day ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for delivering exceptional client support and driving business growth.Key Responsibilities:Manage a portfolio of...
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Customer Success Specialist
1 day ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a skilled Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for delivering exceptional client support and driving business growth.Key Responsibilities:Manage a portfolio of...
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Customer Success Specialist
2 weeks ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success Specialist Join AppleOne, a leading recruitment agency, in partnership with a client in the Toronto area, as we seek a Customer Success Specialist for a full-time opportunity on a remote basis. Job Responsibilities: Manage a portfolio of clients, providing exceptional support and ensuring their needs are met. Collaborate with a portfolio...
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Customer Success Representative
2 weeks ago
Markham, Ontario, Canada AppleOne Full time**About AppleOne**AppleOne is a leading provider of enterprise management software solutions to over 40 different vertical markets. We are seeking a highly skilled Customer Success Specialist with an Accounting background to join our team.**Job Responsibilities:**Manage a portfolio of clients and provide exceptional support to ensure their success with our...
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Customer Success Representative
2 weeks ago
Markham, Ontario, Canada AppleOne Full time**About AppleOne**AppleOne is a leading provider of enterprise management software solutions to over 40 different vertical markets. We are seeking a highly skilled Customer Success Specialist with an Accounting background to join our team.**Job Responsibilities:**Manage a portfolio of clients and provide exceptional support to ensure their success with our...
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Customer Success Representative
2 weeks ago
Markham, Ontario, Canada AppleOne Full timeJob OpportunityAppleOne is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our client support team, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key ResponsibilitiesClient Portfolio Management: Manage a portfolio of clients, providing proactive...
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Customer Success Representative
2 weeks ago
Markham, Ontario, Canada AppleOne Full timeJob OpportunityAppleOne is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our client support team, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key ResponsibilitiesClient Portfolio Management: Manage a portfolio of clients, providing proactive...
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Customer Success Specialist
1 week ago
Markham, Ontario, Canada AppleOne Full time**About AppleOne**AppleOne is a leading provider of enterprise management software solutions to over 40 different vertical markets. We are seeking a highly skilled Customer Success Specialist with an Accounting background to join our team.**Job Responsibilities:**Manage a portfolio of clients and provide exceptional support to ensure their success with our...
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Customer Success Specialist
7 days ago
Markham, Ontario, Canada AppleOne Full time**About AppleOne**AppleOne is a leading provider of enterprise management software solutions to over 40 different vertical markets. We are seeking a highly skilled Customer Success Specialist with an Accounting background to join our team.**Job Responsibilities:**Manage a portfolio of clients and provide exceptional support to ensure their success with our...
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Retention Specialist
7 days ago
Markham, Ontario, Canada Accoravillage Full timeAbout AccoravillageAccoravillage is a people-first organization that values its internal talent and strives to maintain a collaborative and team-oriented culture. Our strength comes from our teams of professionally-trained and certified technicians who specialize in hygiene, sanitation, and disinfection services for commercial establishments and property...