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Principal Consultant for Workday HCM Integrations

3 months ago

Toronto, Ontario, Canada Cognizant Full time

The Principal Consultant for Workday HCM Integrations within Global AMS (Global Application Managed Services) is a seasoned professional in post-production Workday environments. This role demands a dynamic, fast-paced individual who is well-versed in the managed services framework. As a Principal Consultant, you will leverage your functional expertise and business acumen, maintaining a focus on the broader business context while demonstrating a proactive work ethic within a collaborative team culture that is dedicated to client success.

Key Responsibilities:

  • Serve as the onshore lead for the Functional/Technical workstream across designated accounts.
  • Implement and execute various AMS (Application Managed Services) and implementation methodologies within Workday Functional/Technical engagements.
  • Collaborate closely with the Global Delivery Center (GDC) team on daily operations, incident management, root cause analysis, and other service requests.
  • Provide on-call support and holiday coverage as necessary.
  • Possess in-depth knowledge of SLA constructs and ensure compliance.
  • Engage with both external and internal stakeholders to maximize business impact.
  • Enhance the operational efficiency of the Workday practice.
  • Proactively develop reporting dashboards to optimize Workday utilization, creating solutions that support HR metrics and broader business objectives.
  • Work alongside clients to identify and resolve issues that may affect project scope or timelines.
  • Maintain the Workday platform with an emphasis on reporting (including scheduled reports), business process management, security administration, data loads, and audits.
  • Ensure system design aligns with user needs.
  • Manage multiple tasks and projects concurrently, prioritizing effectively in a dynamic environment.
  • Ensure timely delivery of project outputs and maintain consistent communication with vendors and project teams.
  • Drive continuous improvement of business processes across the organization.

Required Skills & Qualifications:

  • Bachelor's degree or equivalent professional experience.
  • At least 5-7 years of experience in Corporate Applications, with a minimum of 3-5 years in client-facing roles within a global delivery model.
  • A minimum of 3-5 years of experience specifically in Workday Integrations.
  • Expert-level understanding of Workday Integrations is essential.
  • Workday certification is required.
  • Ability to multitask and handle a variety of responsibilities.
  • Strong communication and interpersonal skills.
  • Commitment to going above and beyond to resolve client issues.
  • Excellent analytical skills with the ability to address complex incidents and provide best practice recommendations.

Benefits:

Cognizant offers a comprehensive benefits package for this position, subject to applicable eligibility criteria:

  • Medical, Dental, Vision, and Life Insurance.
  • Paid holidays and Paid Time Off.
  • 401(k) plan with contributions.
  • Long-term and Short-term Disability coverage.
  • Paid Parental Leave.
  • Employee Stock Purchase Plan.

Note:

The compensation and benefits information is accurate as of the posting date. Cognizant reserves the right to modify this information at any time, in accordance with applicable law.

Why Choose Cognizant:

  • An entrepreneurial environment that values your ideas.
  • Opportunities to contribute to impactful work.
  • Community outreach programs that encourage volunteerism.
  • Learning opportunities to support both current needs and career advancement.
  • Global operations with opportunities across North America, Europe, and Asia Pacific.
  • A variety of Affinity groups to meet diverse needs.

Cognizant Core Values:

  • Start with a point of view: I apply my expertise to build trust and guide our clients forward.
  • Seek data, build knowledge: I utilize facts to inform my actions and decisions.
  • Always strive, never settle: I act with agility and creativity, determined to stay ahead.
  • Work as one: I deliver solutions that leverage the full capabilities of Cognizant.
  • Create conditions for everyone to thrive: I include, enable, and invest in those around me.
  • Do the right thing, the right way: I consistently make ethical choices.