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Restaurant Operations Manager

2 months ago

Georgina, Canada A&W Full time
Restaurant Manager Job Description

A&W is seeking a highly skilled Restaurant Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and implementing strategies to increase sales and profitability.

Key Responsibilities:
  • Operational Excellence: Develop and implement operational procedures to ensure seamless service delivery, maintain high food quality, and promote a safe working environment.
  • Team Leadership: Supervise and motivate a team of over 20 employees, providing guidance, coaching, and performance evaluations to ensure they meet their full potential.
  • Customer Service: Foster a customer-centric culture, ensuring that every guest has an exceptional dining experience, and addressing any concerns or complaints in a timely and professional manner.
  • Marketing and Sales: Collaborate with the marketing team to develop and implement effective marketing strategies, drive sales growth, and increase brand awareness.
  • Inventory Management: Oversee inventory levels, manage stock, and implement cost-saving measures to optimize profitability.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe working environment for employees and customers alike.
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a similar role
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and financial management skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work with a leading brand in the food service industry