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Contract Operations Specialist

2 months ago


Calgary, Alberta, Canada Q2 Full time

About Q2

Q2 is a leading provider of digital banking solutions, empowering financial institutions and fintech clients to deliver exceptional experiences to their customers. We are dedicated to building strong communities by strengthening the financial institutions that serve them.

What Makes Q2 Special?

At Q2, we prioritize our people as much as our mission. We foster a culture of collaboration, growth, and fun. Our commitment to employee development includes ongoing learning opportunities, mentorship programs, and internal mobility initiatives. We also believe in giving back to the community through volunteer programs and philanthropic efforts.

The Role: Contract Operations Specialist

As a Contract Operations Specialist, you will play a vital role in ensuring the smooth execution of contracts within our sales organization. You will collaborate closely with sales teams, account managers, and executives to manage contract lifecycle processes, from proposal preparation to finalization.

Responsibilities:

  • Maintain accurate and up-to-date contract data in Salesforce and other relevant systems.
  • Create, review, and finalize sales orders, amendments, statements of work (SOWs), and proposals.
  • Collaborate with cross-functional teams to ensure pricing accuracy and compliance with accounting guidelines.
  • Provide training and support to new hires on contract operations processes.
  • Develop and document contract procedures and workflows.

Qualifications:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum of 5 years of experience in contract administration or a similar role.
  • Proficiency in Microsoft Office Suite and Salesforce.
  • Strong attention to detail, organizational skills, and ability to work independently.