Après Shift Leader
4 days ago
Job Summary:
The Après Shift Leader is a key role at Westwood Plateau, responsible for providing exceptional customer service and leading the restaurant team during operational hours. This position requires strong leadership skills, a passion for delivering above-and-beyond service, and a commitment to excellence in all aspects of restaurant operations.
Key Responsibilities:
- Lead and manage the restaurant team, ensuring seamless service delivery and high-quality food and beverage offerings.
- Develop and implement strategies to drive customer satisfaction and loyalty, resulting in repeat business and positive reviews.
- Collaborate with the restaurant management team to achieve sales goals, manage inventory, and maintain a clean and safe work environment.
- Provide training and coaching to restaurant staff, focusing on excellent customer service, food safety, and operational efficiency.
- Ringing in event tabs and managing point-of-sale transactions with accuracy and efficiency.
Requirements:
- Serving It Right certification is mandatory, and Food Safe certification is an asset.
- Previous experience in restaurant supervision and service, preferably in a hotel and/or restaurant setting.
- Cocktail mixing knowledge, including background on proper ingredients and glasses used.
- Product knowledge, including beer, wine, and liquor, is an asset.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package, including opportunities for bonuses and promotions.
- A comprehensive training program, including on-the-job training and ongoing coaching and feedback.
- A fun and fast-paced work environment with a focus on teamwork and collaboration.
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Après Shift Leader
1 week ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob Summary: The Après Shift Leader is a key role at Westwood Plateau, responsible for providing exceptional customer service and leading the restaurant team during operational hours. This position requires strong leadership skills, knowledge of restaurant operations, and the ability to work effectively with the team to deliver a high-quality dining...
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Après Shift Leader
1 week ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob Summary: The Après Shift Leader is a key role at Westwood Plateau, responsible for providing exceptional customer service and leading the restaurant team during operational hours. This position requires strong leadership skills, knowledge of restaurant operations, and the ability to work effectively with the team to deliver a high-quality dining...
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