Retail Store Manager

1 day ago

Surrey, British Columbia, Canada Southpoint Station Liquor Store Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Southpoint Station Liquor Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Supervision: Supervise and motivate a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
  • Inventory Management: Oversee the receipt, storage, and distribution of inventory, ensuring accurate stock levels and minimizing losses.
  • Customer Service: Foster a positive and welcoming store environment, responding to customer inquiries and resolving any issues promptly and professionally.
  • Store Maintenance: Ensure the store is clean, well-organized, and meets health and safety standards.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and coaching to staff to improve their performance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of retail management experience.
  • Language: English.
  • Work Hours: 40 hours per week.
Work Environment:

Fast-paced environment with tight deadlines, requiring strong organizational and time management skills.

Personal Suitability:
  • Client Focus: Strong customer service skills, with the ability to build rapport with customers and resolve issues promptly.
  • Flexibility: Ability to adapt to changing priorities and work schedules.
  • Organized: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Reliability: High level of reliability, with a strong commitment to meeting deadlines and delivering results.
  • Team Player: Ability to work collaboratively with colleagues and management to achieve team goals.

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