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Branch Operations Coordinator
2 months ago
We are seeking a highly skilled and organized Branch Operation Administrator to join our team at BMO Financial Group. As a key member of our branch operations team, you will play a critical role in supporting the achievement of business objectives by providing effective operational support and management of sales compliance and regulatory requirements.
Key Responsibilities- Manage client documentation for correspondence and set-up, ensuring accurate and timely processing.
- Collaborate with internal and external stakeholders to deliver on business objectives, fostering strong relationships and communication.
- Supervise day-to-day operational activities, coordinating workflow and ensuring efficient execution.
- Organize and maintain records of office activities and business transactions, administering a filing system for easy access to reports and documentation.
- Create, maintain, and enter information into databases, ensuring data accuracy and integrity.
- Assist with the coordination and processing of work orders for equipment warranties, maintenance, and repairs, tracking and communicating requests to relevant areas.
- Maintain office supplies inventory and order, ensuring a well-stocked and efficient workspace.
- Schedule meetings and coordinate meeting facilities and setup, ensuring seamless execution.
- Liaise with internal and external partners to coordinate changes to premises, minimizing disruptions to business operations.
- Identify and escalate all irregularities and discrepancies to management, ensuring prompt resolution and compliance.
- Perform various operational activities to meet business objectives, client needs, and maintain overall service levels.
- Provide administrative/operational support, including financial and transactional processing, account processing, and compliance processing, ensuring proper documentation and administration of decisions.
- Meet high-quality service standards to maximize relationship retention and growth, ensuring exceptional customer experience.
- Follow through on risk and compliance processes and policies, safeguarding customer assets, maintaining privacy, and ensuring an effectively run function.
- Protect the Bank's assets and comply with all regulatory, legal, and ethical requirements, upholding the highest standards of integrity.
- Complete complex and diverse tasks within given rules and limits, analyzing issues and determining next steps as required.
- Typically between 2-3 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
- Bilingualism in French and English, with excellent verbal and written communication skills.
- Basic specialized knowledge, with good organization, collaboration, and analytical skills.
We offer a competitive salary range of $32, $48,600.00, with a salaried pay type. Our total compensation package includes performance-based incentives, discretionary bonuses, and other perks and rewards. We also offer health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To learn more, please visit our website.
We are committed to an inclusive, equitable, and accessible workplace, where everyone feels valued, respected, and heard. We strive to help our employees grow and make an impact, with in-depth training and coaching, manager support, and network-building opportunities. To request accommodation, please contact your recruiter.
