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Retail Ambassador: Grande Prairie, AB CAN

2 months ago

Grande Prairie, Canada Manitobah Mukluks Full time
This is a Part-time, Fixed-term position (6 Months)

Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. As a company rooted in Indigenous culture, Manitobah is committed to hiring Indigenous employees wherever possible; applicants are strongly encouraged to self-declare.

Key Responsibilities

The Ambassador is a dynamic and customer-focused professional responsible for creating positive and memorable experiences for Manitobah's customers. This role involves promoting brand awareness, providing exceptional customer service, and contributing to the overall success of the retail establishment.

Key Performance Indicators

  • Greet customers and engage using sales model while providing exceptional customer service at all times.
  • Share brand story and answer questions about company mission and values.
  • Recommend merchandise and assist customers with trying products.
  • Demonstrate a high level of product knowledge, communicate key features and brand values, offer instructions for care.
  • Process sales, exchanges, and returns through point-of-sale sale system, handle cash and balance floats.
  • Inform customers of store promotions and ensure each customer is aware of the return and warranty policies.
  • Maintain store cleanliness standards, visual merchandising standards.
  • Consistently offer Fireside Community e-mail sign up to all customers.
  • Additional related duties as assigned.

Requirements

Professional Experience:

  • Minimum one (1) year experience as a retail sales associate is preferred, but not required.
  • Computer and technology proficiency.
  • Outstanding communication and relationship building skills.
  • Self-motivated and driven while striving to provide excellent customer service at all times.
  • Demonstrated positive attitude, reliability and punctuality, and solid work ethic.

Educational Position Requirements:

  • Completion of high school diploma or equivalent is preferred.