Loan Processor Specialist

2 weeks ago

Mississauga, Ontario, Canada goeasy Ltd. Full time

**About goeasy Ltd.**

goeasy Ltd. is a leading financial services company that provides consumer lending and lease-to-own solutions to everyday Canadians. As one of Canada's fastest-growing companies, we are committed to providing our customers with access to credit and helping them rebuild their financial stability.

**Job Summary**

We are seeking a highly motivated Loan Processor Specialist to join our Secured team. As a Loan Processor Specialist, you will be the first point of contact in the Secured Personal Loan process, responsible for reviewing and approving loan applications in accordance with company policy.

**Key Responsibilities**

  • Process loan applications, applying detailed knowledge and understanding of company policies.
  • Grant approvals in accordance with company policy or as delegated by the Risk and Analytics department.
  • Provide rationale to branch managers regarding the loan review process and analysis.
  • Answer queries from sales staff pertaining to applications submitted for analysis and/or exception approval.
  • Pinpoint fraudulent documents during analysis and report to appropriate departments.
  • Match and validate application information to make a final processing decision.
  • Verify customers' requested loan amount is within qualified loan amount.
  • Confirm property meets Go Easy's guidelines.
  • Ability to review and approve appraisal.
  • Issue final mortgage approvals.
  • Adhere to policy/procedures to ensure audit requirements are met.
  • Meet and maintain service levels as defined internally.
  • Assist the Central Loan Approval Office in identifying training or process opportunities.
  • Gather critical branch feedback to help transform and streamline processes.

**Requirements**

  • Exceptional oral and written communication skills.
  • Strong attention to detail.
  • Intermediate level MS Office, with emphasis on Excel and PowerPoint.
  • A fundamental understanding of the Mortgage origination process from application to close.
  • Excellent problem-solving and multi-tasking skills.
  • Ability to work a variety of shifts, including Saturdays on a rotational basis.
  • A willingness to learn and be flexible.
  • Bilingual (French/English) is an asset.

**What We Offer**

goeasy Ltd. is an equal opportunity employer committed to providing accommodations for applicants upon request. We offer a dynamic and inclusive work environment, opportunities for professional growth and development, and a competitive compensation package.

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