Catering Operations Manager

4 weeks ago


Whitehorse, Yukon, Canada Tony's Pasta & Seafood House Full time
Catering Supervisor Job Description

At Tony's Pasta & Seafood House, we are seeking a highly organized and detail-oriented Catering Supervisor to join our team. As a Catering Supervisor, you will be responsible for ensuring the smooth operation of our catering services, including supervising staff, coordinating events, and maintaining high-quality food and service standards.

Key Responsibilities:
  • Supervise and coordinate the activities of catering staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure timely delivery.
  • Monitor and maintain quality control standards for food and service, addressing customer complaints and concerns in a professional manner.
  • Prepare and submit reports on catering operations, including sales, inventory, and customer feedback.
  • Collaborate with clients to understand their needs and preferences, providing exceptional customer service and ensuring a positive experience.
  • Supervise and check the assembly of trays and delivery of food trolleys to ensure timely and efficient service.
  • Establish work schedules and delegate tasks to ensure seamless operation of catering services.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Attention to detail and ability to multitask.
  • Flexibility and adaptability in a dynamic work environment.
Work Environment:

The Catering Supervisor will work in a fast-paced restaurant environment with a focus on providing exceptional customer service and maintaining high-quality food and service standards.

Language:

English.

Hours:

35 to 40 hours per week.



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