Claims Specialist
3 weeks ago
About This Role
As a Claims Specialist, you will play a vital role in ensuring fair and efficient processing of workers' compensation claims within the Government of Northwest Territories.
Your Responsibilities:
- Accurately and promptly register injury and incident claims to the appropriate employer accounts.
- Conduct thorough research and gather all necessary information related to each claim, adhering to established policies and procedures.
- Perform complex benefit calculations in accordance with relevant regulations and guidelines.
- Authorize payments to medical providers and reimburse workers for eligible expenses.
- Handle administrative tasks and respond to general inquiries from claimants and stakeholders.
Your Qualifications:
- Possess a 2-year diploma in Social Sciences or a related field.
- Have a minimum of 2 years of administrative experience in an office setting.
- Demonstrate excellent customer service skills and the ability to communicate effectively.
- Exhibit proficiency in performing complex financial calculations.
Additional Information:
Equivalent combinations of education and experience will be considered. Candidates must successfully pass a criminal record check.
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Administrative Support Specialist
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Administrative Support Specialist
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