Claims Specialist

3 weeks ago


Yellowknife, Northwest Territories, Canada Government of Northwest Territories Full time

About This Role

As a Claims Specialist, you will play a vital role in ensuring fair and efficient processing of workers' compensation claims within the Government of Northwest Territories.

Your Responsibilities:

  • Accurately and promptly register injury and incident claims to the appropriate employer accounts.
  • Conduct thorough research and gather all necessary information related to each claim, adhering to established policies and procedures.
  • Perform complex benefit calculations in accordance with relevant regulations and guidelines.
  • Authorize payments to medical providers and reimburse workers for eligible expenses.
  • Handle administrative tasks and respond to general inquiries from claimants and stakeholders.

Your Qualifications:

  • Possess a 2-year diploma in Social Sciences or a related field.
  • Have a minimum of 2 years of administrative experience in an office setting.
  • Demonstrate excellent customer service skills and the ability to communicate effectively.
  • Exhibit proficiency in performing complex financial calculations.

Additional Information:

Equivalent combinations of education and experience will be considered. Candidates must successfully pass a criminal record check.



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