Retail Operations Supervisor

4 weeks ago

Lloydminster, Canada Circle K convenience Store Full time
Position Overview

The Retail Operations Supervisor at Circle K Convenience Store plays a crucial role in overseeing daily operations and ensuring a high standard of customer service.

Education Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment
  • Relocation costs will be covered by the employer.
  • Work is conducted in a retail business setting.
  • Willingness to relocate is essential.
Key Responsibilities
  • Delegate tasks to sales staff effectively.
  • Recruit, train, and develop team members.
  • Authorize payments and manage financial transactions.
  • Manage inventory and order new merchandise as needed.
  • Handle returns and exchanges of products.
  • Create and manage employee work schedules.
  • Engage in selling merchandise directly to customers.
  • Compile reports regarding sales performance, inventory management, and personnel issues.
  • Address and resolve customer inquiries, complaints, and supply shortages.
  • Maintain organized inventory systems.
  • Supervise and coordinate the activities of team members.
Supervisory Scope
  • Supervision of 3-4 staff members.
Security and Safety Requirements
  • Must be bondable.
  • A criminal record check is required.
Work Conditions
  • Fast-paced work environment.
  • Ability to work under pressure and meet tight deadlines.
  • Attention to detail is critical.
  • Job involves a combination of sitting, standing, and walking.
Personal Attributes
  • Must demonstrate accuracy and reliability.
  • Strong client focus and interpersonal skills are essential.
  • Excellent oral communication abilities.
  • Flexibility and organizational skills are required.
  • Must be a dependable team player.
Experience Requirements
  • 1 to 2 years of relevant experience is preferred.
  • This is a permanent position.
  • Work language is English.
  • Expected working hours are between 35 to 40 hours per week.

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