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Retail Operations Supervisor

3 months ago

Lloydminster, Canada Circle K convenience Store Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of our convenience store. This position involves overseeing daily operations, managing staff, and enhancing customer satisfaction.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year and up to 2 years of relevant experience in a retail environment.
Work Environment
  • Relocation costs will be covered by the employer.
  • Fast-paced retail business setting.
  • Willingness to relocate is essential.
Key Responsibilities
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff members.
  • Authorize payment transactions and manage returns.
  • Order and manage merchandise inventory.
  • Establish and maintain work schedules.
  • Engage in direct sales activities.
  • Prepare comprehensive reports on sales performance and staffing issues.
  • Address and resolve customer inquiries and complaints.
  • Organize and oversee inventory management.
  • Supervise and coordinate the activities of team members.
Supervisory Responsibilities

Supervision of a team of 3-4 employees.

Security and Safety Requirements
  • Must be bondable.
  • A criminal record check is required.
Work Conditions
  • Ability to work in a fast-paced environment.
  • Capable of working under pressure and meeting tight deadlines.
  • Attention to detail is critical.
  • Job involves a combination of sitting, standing, and walking.
Personal Attributes
  • Demonstrates accuracy and reliability.
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Organized and flexible team player.
Screening Questions
  • Are you available for the advertised start date?
  • Are you legally authorized to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have prior experience in this field?
Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Working Hours: 35 to 40 hours per week