Manager, Operations

Manager, Operations - Supply Chain Management

Job Information
Job Title: Manager, Operations - Supply Chain Management
Job Requisition ID: 66491
Ministry: Technology and Innovation
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: March 12, 2025
Classification: Management Manager Zone 2
Salary: $3,241.74 to $4,362.44 bi-weekly ($84,609 - $113,859/year).

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported.

The Technology and Innovation (T&I) Ministry supports Government of Alberta (GoA) departments with information management and technology (IMT) leadership and expertise in IMT services delivery, security, and corporate investment management that enable the GoA to meet business goals and objectives.

The Manager, Operations SCM (Supply Chain Management) oversees a team of Business Analysts that provide in-depth analysis and project leadership in support of 1GX operations and the 1GX production environment. The Manager and their team are considered subject matter experts in one of the following functional areas: Human Capital Management (HCM)/Payroll, Finance, or Supply Chain Management (SCM).

Responsibilities:

- Providing operational leadership for 1GX application implementation projects, working with the application service provider and 1GX clients to plan, develop, and deliver major additions, enhancements, and re-engineering initiatives pertaining to the applications.
- Managing a team of subject matter experts that provide analysis and project management leadership in support of the 1GX solution (modules and applications), specific to their functional area (HCM or FIN or SCM).
- Overseeing the in-depth analysis, configuration, design, testing support, quality assurance, and implementation of 1GX application upgrades, releases, modules, and functional enhancements.
- Ensuring client business requirements are considered, business impacts and risks are identified, and solutions proposed by service providers are appropriate, effective, cost-efficient and consistent with corporate strategic directions.
- Overseeing 1GX applications projects in accordance with established project management practices and in alignment with GoA strategic direction and applicable policies, agreements, and standards.
- Managing implementation phases for projects, including execution of activities in accordance with project plans, monitoring projects and making necessary adjustments, managing reporting project activities, and reviewing quality of work of the Business Analysts to ensure project standards are met.
- Collaborating with the 1GX Business and Information Excellence (1GX B&IE) team in relation to organizational readiness, communications, and training functions associated with projects.
- Providing leadership and expertise to Business Analysts and other unit staff working on projects.
- Working with the 1GX Strategic and Operational Excellence (S&OE) team, to support the development of the 1GX strategic, business, and operational plans, policies, standards, and reports.
- Ensuring 1GX Process and Technology Excellence (P&TE) Director is informed of relevant and emergent issues and supports development of briefings, action request responses, and recommendations.
- Building and maintaining collaborative relationships with government stakeholders, the 1GX solution integrator and other service providers, including responding to requests for advice and guidance and providing recommendations for issues, challenges and opportunities associated with the 1GX solution and its various modules.
- Providing professional development opportunities (performance plans, training and development plans, succession plans).
- Providing clarity regarding purpose, goals, priorities, objectives, and roles.

Competencies:

- Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
- Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
- Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS.

Qualifications

Requirements:

- University degree in a related field such as Business Administration, Business Analysis, Commerce, Computer Science, Information Technology.
- Minimum of four (4) years of related management experience in a diverse and complex environment.
- Extensive experience in the SCM functional area.
- Extensive experience in the functional areas such as finance, supply chain management or treasury.
- Experience in SAP or similar ERP applications such as SuccessFactors, S4/HANA, Ariba, Concur, and Kyriba, OpenText.
- Experience in project management principles, methodologies, processes, and best practices.
- Experience in system design, including business process requirements with consideration for cost, audit requirements and practicality.
- A related two-year diploma in related discipline from a recognized post-secondary institution and six (6) years related experience; or
- A related one-year certificate from a recognized post-secondary institution and seven (7) years related experience.

Assets:

- Experience in a large organization, preferably in a public-sector environment.
- Certified Business Analysis Professional designation and/or Project Management Professional designation.
- Experience in Project management framework, methodologies, and best practices.
- Experience in Cloud solution, ERP systems and application development and enhancement methodologies, practices, and tools.
- Experience with Project and system development lifecycle, including change, transition, and implementation management concepts.
- Strong understanding of stakeholder consultation and engagement principles.
- Experience with ERP systems similar to 1GX applications and data.

Term of Employment: Permanent, Full-time position
Location: Edmonton

This position is eligible for hybrid work.

Final candidates will be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

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