Network Engineer

Are you a seasoned professional with a proven track record in installing, configuring, and maintaining access control systems, surveillance cameras, intercoms, and security equipment? We are looking for a Network Engineer or Network Specialist with extensive field experience and a passion for delivering high-performance solutions in dynamic, real-world environments.

Key Responsibilities:

Installation & Configuration:

- Lead on-site installations of access control systems, surveillance cameras, intercoms, and related security hardware.
- Configure and integrate hardware and software systems with Grata’s innovative smart living platform.
- Test and troubleshoot installed systems to ensure peak functionality and reliability.

Network Design & Implementation:

- Design, implement, and maintain robust network solutions tailored to support IoT devices and security systems.
- Ensure all network configurations comply with security standards and deliver consistent performance under diverse conditions.

Field Support & Troubleshooting:

- Provide efficient on-site and remote technical support to clients, resolving system issues promptly.
- Perform regular maintenance, firmware updates, and system diagnostics to maintain long-term system performance.

Collaboration:

- Partner with developers, property owners, and contractors to understand project requirements and deliver seamless integrations.
- Work closely with Grata’s engineering and technical teams to refine installation processes and address client-specific needs.

Documentation & Training:

- Develop comprehensive documentation for system configurations, installations, and troubleshooting processes.
- Train clients and on-site teams on the use and maintenance of installed systems to ensure optimal usability.

Security & Compliance:

- Stay informed on emerging trends in networking and system security to ensure compliance with industry standards.
- Implement and maintain best practices to safeguard data and system integrity.

Requirements:

Field Experience:

- A minimum of 5+ years of hands-on experience installing and configuring access control systems, surveillance cameras, intercoms, and security devices.
- Demonstrated expertise in managing installations across various environments, including multifamily housing and commercial properties.

Networking Expertise:

- In-depth understanding of networking protocols, firewalls, routers, and switches.
- Familiarity with IoT systems and cloud-based platforms for modern integrations.

Technical Skills:

- Expertise in system diagnostics, troubleshooting, and maintenance.
- Knowledge of security standards, encryption technologies, and compliance protocols.

Communication & Collaboration:

- Strong interpersonal skills, capable of explaining complex technical concepts to non-technical stakeholders.
- Proven ability to work collaboratively within cross-functional teams.

Certifications (Preferred):

- CCNA, CompTIA Network+, or equivalent certifications in networking.
- Certifications in security and access systems (e.g., Salto, ICT, Genetec, Hikvision, or Axis) are a significant advantage.

What We Offer:

- Competitive salary with performance-based bonuses.
- Expense accounts covering travel, fieldwork, and on-site visits.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Flexible working arrangements (remote or hybrid options available).
- Exciting opportunities for professional growth in a fast-growing company.
- A supportive and dynamic work environment with regular team-building events.

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