Intermediate Business Analyst

Do you have minimum 7 years of experience in business process analysis, solution adoption, and change management? Do you have demonstrated ability to manage multiple projects and deliver results under tight deadlines? If so, this would be a great opportunity for you

Our client is looking for an Intermediate Business Analyst for a 4‑month contract in Toronto. This is a hybrid role.

Advantages

- Earn a competitive rate within the industry.

- Location: Hybrid – up to 3 days onsite, subject to change.

Responsibilities

- Lead business process analysis to identify, evaluate, and optimize workflows supporting strategic and operational objectives.

- Prepare reports, presentations, and briefing materials to support planning, decision‑making, and partner communications.

- Maintain up‑to‑date knowledge of Ontario Health products, policies, and digital health standards to support team and interest‑holder alignment.

- Analyze and resolve issues related to data quality and accessibility across standards initiatives.

- Conduct partner engagement to gather requirements, support adoption, and promote interoperability.

- Collaborate with cross‑functional teams to align standards initiatives with broader portfolio goals.

- Facilitate and support committees and working groups by coordinating meetings, agendas, and decision tracking.

- Develop and maintain documentation artifacts including charters, project logs, process maps, use cases, and training materials.

- Work with different partners and subject‑matter experts from different backgrounds (clinical, business, and technical).

Qualifications

Must haves

- Bachelor’s degree in Business, Health Information, or related discipline (or equivalent experience).

- Minimum 7 years of experience in business process analysis, solution adoption, and change management.

- Proven experience in data analysis, business intelligence, and process mapping techniques.

- Demonstrated ability to manage multiple projects and deliver results under tight deadlines.

- Extensive experience in partner engagement and facilitation for digital health initiatives.

- Strong knowledge of healthcare data standards and terminologies (e.g., HL7 FHIR®, SNOMED CT®, LOINC®).

- Excellent communication skills both verbal and written, and strong partner engagement skills.

- Strong problem‑solving, analytical thinking, and decision‑making capabilities.

Desired Skills

- Proficiency with Microsoft Products, with a preference for candidates that have experience with Microsoft‑based cloud tools (e.g., Microsoft Office 365).

- Proficiency in process mapping techniques and solution development lifecycle.

- College/University undergraduate degree in Business, Health Information or related discipline from a recognized institution or equivalent experience.

- Knowledge of Healthcare Information Systems used throughout the province of Ontario.

- Knowledge of Ontario’s healthcare landscape.

- Ability to readily identify, assess and mitigate implementation and adoption issues.

- Excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills.

- A team player with a track record for meeting deadlines.

Required Skills

- Proven experience in business process analysis, workflow optimization, and documentation.

- Proficiency in data analysis, business intelligence, and solution development lifecycle.

- Research and analysis.

- Communication and collaboration.

- Partner management.

Summary

If you are interested in the Intermediate Business Analyst role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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