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Senior Business Intelligence Analyst

4 weeks ago

London, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time
Senior Business Intelligence Analyst page is loaded

Senior Business Intelligence Analyst

Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 3 Days Ago time left to apply End Date: December 12, 2024 (10 days left to apply) job requisition id R_1384242

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

- Produce specialized reporting packages, dashboards and scorecards for businesses, with focus on understanding objectives and delivering insights for: (1) product design and development; (2) customer engagement; (3) account management; and (4) business decision making.
- Use various methodologies to rapidly generate impactful interactive visualizations or tools.
- Lead the implementation of initiatives in support of overall business/function strategy.
- Conduct analysis to provide enhanced BI to inform management leadership team.
- Create complex and comprehensive BI reporting packages and dashboards utilizing data infrastructure, localized DataMart's and external data sources and transform into visual stories using appropriate systems to support client objectives.
- Identify and propose data presentations to meet evolving business's needs; utilize various technology/ applications/ methodologies to rapidly generate impactful visualizations.
- Build basic layouts and templates to be utilized by internal partners.
- Validate the quality and integrity of the data included in the Reporting Packages and Dashboards
- Develop meaningful and insightful commentary/ insights on new and existing reporting packages.
- Work with business partners to understand business objectives and develop value-added reporting and provide ad-hoc data extracts.
- Adopt, implement and effectively evolve report automation and/or visualization standards.
- May as a subject matter expert, to provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques

SHAREHOLDER

- Adhere to enterprise frameworks or methodologies that relate to activities for our business area.
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
- Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
- Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
- Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience.
- Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist.
- Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues.
- Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

EMPLOYEE / TEAM

- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
- Participate in personal performance management and development activities, including cross training within own team.
- Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce.
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

- Work independently as the senior analyst / subject matter expert and may provide technical support to others.
- Requires advanced knowledge of reporting and BI platforms, tools and techniques, and ability to effectively leverage it to support diverse reporting and BI functions.
- Considered a subject matter expert within a given area.
- Expert knowledge of all main data sources for the data used within the business unit and ability to effectively utilize these data sources for reporting purposes.
- Experienced professional role providing specialized data visualizations to support business needs.
- May be expected to have a knowledge of broader enterprise reporting platforms and data sources and ability to integrate data across the enterprise.
- May be expected to present to senior management or executives.
- Oversee and/or independently perform tasks from end to end.
- Generally, focus on broad range of moderately complex issues that may span from short to medium term (e.g. monthly-quarterly),
- Generally, reports to a Senior / Manager role

EXPERIENCE AND / OR EDUCATION

Additional Information Business Intelligence and Reporting experience (business-as-usual as well as ad-hoc)

- Excellent communication skills to effectively engage with team members build strong relationships within and across teams, peers, and business partners
- Adhere to internal policies /procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
- Identify variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
- Support development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness.
- 5+ years of relevant experience in a direct marketing, consulting, analytics, or agency-side role in financial services/telecom (or other high volume direct marketing industries)
- Knowledge of SQL; knowledge of databases and data structures; knowledge of vendors and file format requirements
- Experience designing successful direct marketing experiments
- Degree in business, science, Engineering, or quantitative discipline
- Graduate or undergraduate degree in quantitative discipline such as management analytics, statistics, mathematics, operations research, economics, computer science, or engineering
- 5+ years of relevant experience in an Analytic role with a Financial Institution
- Highly skilled in the use of statistical programming software including SQL and advanced data mining
- Experience manipulating large volume of complex data from disparate sources

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):

Sans Objet

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Senior Business Intelligence Analyst

remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 3 Days Ago

Our Values
At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

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