Community, Participation

This vacancy is open to all National Trust employees., in line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

Summary

We’re looking for a Community, Participation & Volunteering Co‑ordinator to help us build meaningful relationships, create inclusive opportunities, and inspire civic action across our portfolio. This is a chance to make a real difference, bringing people together to restore nature, celebrate heritage, and create lasting change.

- Salary: £22,506 pro rata (FTE £28,132.65 per annum)

- Contract: PermanentHours/ working pattern: Part‑time, 30 hours per week

- Location: Lanhydrock, near Bodmin (central to the new Group; other bases on the north and south coasts possible)

- Other: Full UK Driving Licence required

What it's like to work here

At the National Trust, we care for special places for everyone, forever. You’ll be part of a collaborative and supportive team, working across a group of properties and communities. Whether you’re co‑creating volunteering experiences, developing partnerships, or helping colleagues grow in confidence, your work will be rooted in our values: welcoming everyone, thinking now and forever, and making things happen.

What you’ll be doing

You’ll lead on community engagement and volunteering across your portfolio, building partnerships and inclusive volunteering experiences. You’ll engage communities with our work, including communications and programming, and support community‑led activities that help us restore nature and heritage. You’ll coach colleagues, embed best practice, and ensure systems and data are well managed. You’ll work to remove barriers to access, making sure under‑represented voices are heard and involved. Using insight and relationships, you’ll help shape strategic decisions and test new approaches to participation—connecting people with places and creating lasting public benefit.

Who we’re looking for

- Understanding of good community engagement and participatory practice.

- Understanding of good practice in engaging and managing volunteers.

- Delivers team priorities with excellent organisational and planning skills.

- Experience of improving and innovating processes, systems and creating new opportunities for volunteer and community engagement.

- The ability to coach and support others and to work collaboratively across teams.

- Excellent communication and relationship‑building skills.

Additional criteria for all other applicants

- A strong understanding of community engagement, participatory practice, volunteer engagement, management and innovation.

- Experience in increasing community participation and developing inclusive opportunities.

- Excellent communication and relationship‑building skills, including the ability to coach and support others and to work collaboratively across teams.

- Confidence in using data and insight to guide decisions with experience of improving and innovating processes and systems.

- Knowledge of relevant legislation including safeguarding, GDPR and equality.

- A proactive, empathetic, and inclusive approach.

- Excellent organisational and planning skills to deliver team priorities.

The package

We’re working hard to create an inclusive culture, where everyone feels they belong. We welcome and value difference, and strive to reflect the diversity of our communities and audiences.

- Substantial pension scheme of up to 10% of basic salary.

- Free entry to National Trust places for you, a guest and your children (under 18).

- Rental deposit loan scheme.

- Season ticket loan.

- EV car lease scheme.

- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.

- Holiday allowance up to 32 days (relating to length of service), plus holiday purchase scheme (subject to meeting minimum criteria).

- Flexible working whenever possible.

- Employee assistance programme.

- Free parking at most Trust places.

National Trust place

Lanhydrock, Bodmin, PL30 4DE

Requirements

Eligibility to work in the UK. Compliance.

Additional information

Closing Date: 18th January 2026

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.

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