Installation Manager

Are you a high-stakes operational leader who thrives on winning? Centra Install Pros is looking for a powerhouse Installation Manager to take command of our Calgary branch—our highest-potential market for growth and profitability. This isn’t a "maintenance" role; it’s a transformation mandate. We need a leader who is obsessed with numbers, driven by success, and possesses the grit to turn a high-pressure operation into a disciplined, high-output machine. You aren't just managing schedules; you are the architect of our success in Alberta. You will be responsible for scaling volume, protecting margins, and building a crew culture that is second to none. We need a transformative leader who understands that "winning" isn't a solo sport—it requires leading people with clarity, building their capability, and fostering a team that is as driven as you are. If you are proactive by nature, hate "firefighting," and want to own the results of a multi-million-dollar operation, Calgary is your stage. What We Do We are experts in residential window and door replacement and building envelope restorations. We don’t outsource our work; we install our own premium products ourselves. As the Installation Manager, you are overseeing the most critical part of our value chain: the moment our product meets the customer’s home. You will lead the execution of high-performance installations in occupied homes, ensuring every project is completed with precision, safety, and a premium customer experience. What You’ll Do As the Installation Manager, you own the "heartbeat" of the branch. You are ultimately accountable for ensuring our people, our customers, and our revenue are supported through disciplined planning, strong communication, and decisive daily leadership. Your core objectives include: - Drive the "Win" Daily: Own the daily and weekly installation schedule to ensure it is accurate, realistic, and aligned with labor capacity. - Transformational People Leadership: Lead and support Lead Hands and crews through clear expectations and hands-on coaching to build a stable, high-performance bench. - Scale and Optimize: Identify and eliminate bottlenecks to increase installation volume while maintaining firm control over WIP and follow-up activity. - Protect the Bottom Line: Drive profitability by managing labor utilization, reducing overtime, and ensuring payment is collected at the completion of every job. - Proactive Issue Prevention: Stay ahead of risks and constraints to ensure a predictable schedule with minimal reactive "firefighting". - Uphold the Standard: Ensure every installation meets Centra’s quality and safety expectations, providing a seamless experience for the homeowner. Who You Are: The Profile of a Winner - A Balanced Leader: You are driven by KPIs and results, but you lead with the respect and clarity needed to build a loyal, high-output team. - Operational Architect: You have a proven track record of managing complex operations where you’ve had to balance labor, job complexity, and site conditions. - Decisive & Proactive: You make informed, time-sensitive decisions that keep installation volume moving and the operation running smoothly. - Master of Discipline: You hate chaos and thrive on creating a predictable, high-performance environment. Qualifications: - Experience: 5+ years of operational leadership experience in a high-volume, labor-intensive industry (e.g., Construction, HVAC, Logistics, or Restoration). - Scale & Volume: A proven track record of managing a $5M+ operation or a high-velocity production environment where you successfully scaled capacity. - P&L Literacy: Strong financial acumen with experience managing labor utilization, protecting margins, and reducing operational waste/rework. - Strategic Scheduling: Expert-level ability to manage complex calendars, WIP (Work in Progress), and multi-crew logistics. - Leadership Depth: Experience managing a large, diverse workforce with a focus on coaching, accountability, and retention. - Conflict Resolution: High emotional intelligence with the ability to navigate high-pressure situations with homeowners and internal teams. - Tech-Savvy: Proficiency in CRM and ERP systems to drive data-informed decisions (we are a numbers-driven branch). Why Join Centra as our Installation Manager? - Impact: You will have the autonomy to stabilize and scale a large branch, with your results directly visible on the company’s bottom line. - Stability & Growth: Join a well-capitalized, industry-leading company with a massive backlog and a clear roadmap for 2026 and beyond. - Competitive Compensation: Centra offers a highly competitive base salary plus performance-based bonuses that reward your success, and the unparalleled long-term wealth potential of our 100% employee-ownership program - Ownership Culture: We are 100% employee-owned. We value proactive leaders who treat their branch like their own business. Through our ownership program, you have the opportunity to build long-term equity and watch your wealth grow alongside the company. If you win, we all win. Who are we? OWN IT It’s on the back of all of our shirts because Centra is 100% employee-owned. We are Centra Install Pros, the specialized home renovation and building envelope division of the Centra family. We don’t just "do jobs"—we are the experts in high-performance window and door replacement and complex building envelope renewal. Because we are employee-owners, we do things differently. Our installers aren't subcontractors; they are part of the family, focused on quality and precision rather than rushing to the next site. We've spent 40 years building a reputation for excellence that has earned us national awards, including Best Managed Companies and Canada’s Most Admired Corporate Culture. At Centra, you aren't just an employee; you’re an owner. Work for a company where you can watch your equity grow beyond your paycheck. OWN your career. OWN your growth. OWN your future. OWN IT with Centra Install Pros Application Position City Full Name Phone Number Email Were you referred to us by anyone? If so, who? Please upload a Resume. Resume Files must be less than 5 MB.Allowed file types: txt rtf pdf doc docx odt. Drag files here or click to upload a single file: / max. 1 files ... Files must be less than 5 MB.Allowed file types: txt rtf pdf doc docx odt. Drag files here or click to upload a single file: / max. 1 files ... Are you a homeowner or professional? Connect with our team of Window Geeks to discuss your upcoming home renovation or new construction project. We look forward to hearing from you #J-18808-Ljbffr