Installer

2 weeks ago

Calgary, Canada Met Blinds Inc. Full time

**Position Title**: Window Blinds Installer

**Department**: Installation Services

**Reports To**: Installation Manager

**Key Responsibilities**:

- **Install Window Blinds**:

- Perform precise and efficient installation of various types of window blinds, ensuring they meet client specifications.
- **Remove Old Blinds**:

- Safely and neatly remove existing blinds or window treatments prior to installation.
- **Document Work**:

- Capture clear photos of completed installations for records and client satisfaction.
- Ensure old blinds are disposed of according to management expectations.
- **Client Education**:

- Provide clients with thorough post-installation guidance, including:

- Instructions on charging motorized blinds.
- Troubleshooting tips for common issues, such as overrun blinds.
- **Payment Collection**:

- Process client payments immediately upon completing the installation.
- **Pre-Arrival Communication**:

- Call clients 30 minutes before arrival to confirm your estimated arrival time.
- **Install Marketing Banners**:

- Set up promotional banners as directed by management.
- **Request Feedback**:

- Encourage clients to leave a Google review to support the company’s reputation.
- Vehicle Maintenance Reporting:

- Report any required vehicle servicing or repairs to management promptly.
- Window Measurements:

- Conduct precise measurements to ensure accurate product selection and seamless installation.
- **Diagnose and Repair**:

- Identify and resolve issues with existing window treatments, including damaged components or malfunctioning mechanisms.
- Address service-related issues during service calls and ensure proper sizing and fit for repairs.
- **Client Interaction**:

- Communicate clearly and professionally to understand client needs, offer appropriate product recommendations, and explain the installation process in detail.
- Accommodate client requests (e.g., changing cord direction or length) promptly and accurately.
- **Report Generation**:

- Complete detailed client reports using QuoteWrite or similar tools immediately after installation.
- **Signature Collection**:

- Obtain client signatures upon successful completion of each installation.
- Loading Time Management:

- Adhere to a maximum of 30 minutes for vehicle loading with blinds, allowing exceptions when necessary.
- **Vehicle Organization**:

- Maintain an organized installation vehicle daily, returning any extra items to the production department.
- **Repaired Blinds Management**:

- Hand over repaired blinds directly to the production team.
- **Punctuality**:

- Ensure timely sign-in and sign-out at the beginning and end of each shift.

**Qualifications**:

- Previous experience in window blind installation, carpentry, or related field preferred.
- Strong attention to detail and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to manage time efficiently and stay organized.
- Valid driver’s license with a clean driving record.
- Ability to lift and carry heavy items, if necessary.

**Working Conditions**:

- This position requires travel to client locations.
- Must be able to work in various weather conditions and environments.
- May require occasional overtime or flexibility in scheduling based on client needs.

Pay: From $18.00 per hour

Work Location: In person

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