LEAGUE SITE MANAGER

2 weeks ago

Burlington, Canada North Pole Hoops Full time

We are seeking a proactive and organized Site Manager to play a vital role in the successful execution of our events. The Site Manager will be responsible for setting up and overseeing event operations, ensuring smooth execution, and handling in-game situations. This role offers an exciting opportunity to contribute to the seamless flow of our events while gaining valuable experience in event management and sports operations.

Responsibilities :

The site manager ensures the smooth and efficient running of game days, focusing on operations, safety, staff management, and maintaining a positive environment for everyone involved in the league.

League Administration:

- Participate in weekly meetings within the League department to delegate tasks / debriefing on PRE and POST events.

Operational Oversight:

- Assist the League Manager on site visits prior to events (When applicable)
- Execute and continuously improve operational processes, procedures, and checklists to maximize efficiency

Communication and Promotion:

- Coordinate with the League Manager to develop growth and success plans for operations staff, including Site Managers.
- Align operation staff with senior leadership’s vision for a unified sense of direction and purpose.
- Use communication platforms to ensure timely completion of assigned tasks.
- Communicate with coaches and problem-solve related issues as the primary point of contact on-site.

Event Management:

- Familiarize yourself with the game schedule, referee schedule, and staff schedule.
- Ensure that all staff members are properly set up and in their assigned positions- Contact absent staff members if needed.
- Set up the event area with banners and front desk materials.
- Prepare and ensure that tablets are charged and ready for use (using the Swish App).
- Equip each score table with the necessary tools for game operation, including tablets, possession arrows, scoreboards, shot clocks, towels, mops, rulebooks, and clothes.
- Ensure that all aspects of the event are starting on time.
- Make informed decisions for in-game situations, including those involving teams, players, and referees.
- De-escalate issues from parents or other attendees.
- Receive feedback from Gameleads and incorporate it into future event planning.

Qualifications:

- Strong organizational and time management skills.
- Effective communication and interpersonal abilities.
- Ability to make quick decisions in fast-paced environments.
- Experience in event management or sports operations is a plus.
- Detail-oriented and proactive in problem-solving.
- Ability to work independently and as part of a team.
- Familiarity with sports event equipment and materials is preferred.

NPH LEAGUE SITE MANAGER

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