Mid-Market Account Manager at Dialogue
3 days ago
Montreal administrative region, QC, Canada
Dialogue
Full-time
€70,000 - €95,000 Contract
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Drive client success as a Mid-Market Account Manager with Dialogue in Montreal, Canada. Build valuable relationships and implement strategic solutions that enhance client engagement and satisfaction.
As a trusted advisor reporting to the Manager of Account Management, you will influence client retention and growth. Your role will focus on managing renewals and creating actionable plans to meet clients' objectives. Collaborate with cross-functional teams to ensure best practices and continuous improvement throughout our processes.
Key Responsibilities
• Develop and maintain strong client relationships for satisfaction
• Create account performance materials and curated action plans
• Implement effective renewal strategies to achieve retention goals
• Manage end-to-end sales for upsell and cross-sell opportunities
• Collaborate with internal teams to mobilize client feedback
Requirements:
• 2+ years in account management or client services
• Proven success in relationship building and advisory roles
• Strong project leadership and stakeholder mobilization skills
• Experience with Human Resources or Finance departments
• Familiarity with Salesforce or insurance industry preferred Elevate client experiences through strategic account management and relationship building at Dialogue in Montreal.
Key Responsibilities
• Develop and maintain strong client relationships for satisfaction
• Create account performance materials and curated action plans
• Implement effective renewal strategies to achieve retention goals
• Manage end-to-end sales for upsell and cross-sell opportunities
• Collaborate with internal teams to mobilize client feedback
Requirements:
• 2+ years in account management or client services
• Proven success in relationship building and advisory roles
• Strong project leadership and stakeholder mobilization skills
• Experience with Human Resources or Finance departments
• Familiarity with Salesforce or insurance industry preferred Elevate client experiences through strategic account management and relationship building at Dialogue in Montreal.