Senior Major Incident Management Analyst

Elevate your expertise as a Major Incident Management Analyst with DXC in Quebec, Canada. This role demands strong incident resolution skills and a commitment to process improvement. In this key position, you will lead Major Incident Management while ensuring effective resolutions and process optimizations. Successful candidates will have a track record of...

DXC Technology is seeking a Senior Major Incident Manager to lead P1/P2 incident responses across the Canada region, coordinating with Command Center, ServiceDesk and technical teams. Responsibilities include MI communications, incident timelines, and post-incident reviews. The role requires deep ITSM experience, ITIL certification, and ability to operate in...

Key Responsibilities - MIM Acknowledgment of escalated Incident tickets from the Command Center team - Information gathering from User who reported the problem - P1 tickets affecting Business Operations - MIM to contact the ServiceDesk to create a corresponding "child" ticket - Review and confirm major incident classifications with business owners and...

Key ResponsibilitiesMIM Acknowledgment of escalated Incident tickets from the Command Center teamInformation gathering from User who reported the problemP1 tickets affecting Business OperationsMIM to contact the ServiceDesk to create a corresponding "child" ticketReview and confirm major incident classifications with business owners and support teamsSend...

DXC Technology seeks a Major Incident Management Analyst to lead critical incident restoration efforts and drive process improvements across a Global Command Center. The role covers 24/7 support across 160+ locations, emphasizing timely communications, root-cause analysis, and governance updates. The ideal candidate has 5+ years' ITIL/ITSM experience,...

Elevate your career as a Senior Warehouse Management System Analyst with a focus on ERP knowledge and implementation experience, working remotely with 20% international travel.This permanent role involves technical design and architecture, ensuring best practices in warehouse management for diverse clients across the USA and Canada. You will collaborate...

Odyssey Global is seeking an Incident Management Analyst for a 6‑month contract across Canada. The role supports major incidents, coordinates with vendors, and ensures accurate incident documentation in both English and French.Hybrid working conditions apply, with on-call rotations and exposure to privacy and security considerations in regulated...

Why Join Us?As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting‑edge technologies and...

Job DescriptionWhat if you could redefine what's possible? With us, you can. You want Purpose. Growth. Opportunity. People who get it.We are the home of ambitious, passionate, and innovative world shapers.With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.We are...