Senior Major Incident Manager

Elevate service restoration efforts as a Senior Major Incident Management Analyst at DXC in Quebec. This role focuses on effectively resolving major incidents and enhancing management processes. As a vital member of the Global Command Center, you will lead the resolution of critical incidents impacting business operations. You will ensure timely...

DXC Technology is seeking a Senior Major Incident Manager to lead P1/P2 incident responses across the Canada region, coordinating with Command Center, ServiceDesk and technical teams. Responsibilities include MI communications, incident timelines, and post-incident reviews. The role requires deep ITSM experience, ITIL certification, and ability to operate...

Elevate incident response with DXC as a Major Incident Management Senior Analyst in Quebec. Lead resolution efforts and optimize key processes for serious IT disruptions.As a Senior Analyst at DXC, you will manage Major Incident processes, working closely with global teams around the clock. Your role focuses on leading service restoration activities,...

DXC seeks an experienced Major Incident Management Analyst in Quebec, Canada, to lead resolution for critical incidents and enhance processes. This on-site role focuses on effective service restoration and communication.As a Major Incident Manager, you will be an integral part of our Global Command Center team providing 24/7 support. Your responsibilities...

Elevate your expertise as a Major Incident Management Analyst with DXC in Quebec, Canada. This role demands strong incident resolution skills and a commitment to process improvement. In this key position, you will lead Major Incident Management while ensuring effective resolutions and process optimizations. Successful candidates will have a track record of...

## Major Incident Management Sr. Analyst (Onsite Qebec)Apply: CAN - QC - ANY CITY: Full time: Posted Today: **Job Description:** DXC is seeking a candidate for a major customer that has a proven track record to lead Major DT incidents to resolution. The successful candidate will also be involved to maintain and improve processes, policies,...

Key Responsibilities MIM Acknowledgment of escalated Incident tickets from the Command Center team Information gathering from User who reported the problem P1 tickets affecting Business Operations MIM to contact the ServiceDesk to create a corresponding "child" ticket Review and confirm major incident classifications with business owners and support teams...

Key Responsibilities - MIM Acknowledgment of escalated Incident tickets from the Command Center team - Information gathering from User who reported the problem - P1 tickets affecting Business Operations - MIM to contact the ServiceDesk to create a corresponding "child" ticket - Review and confirm major incident classifications with business owners and...

## Major Incident Management Sr. Analyst- Onsite Canada QuebecApply: CAN - QC - ANY CITY: Full time: Posted Today: **Job Description:**DXC is seeking a candidate for a major customer that has a proven track record to lead Major DT incidents to resolution. The successful candidate will also be involved to maintain and improve processes, policies,...