Inside Sales Account Representative

Title: Inside Sales Representative

Location: 150 Elgin Street, Ottawa ON

Duration: 12+ Months with possibility of extension

Hourly Pay Rate: $20.43/hr

NOC Code: 62100 (Teer Category 2)

Interviews Mode : Face to face at client location.

Joining Bonus : $1000

Inside Sales Digital Marketing professionals leverage their foundation in customer support, digital marketing expertise, and strong technical capabilities to guide small and medium-sized businesses in enhancing their social media marketing efforts. In this role, you will help clients grow their businesses by maximizing the effectiveness of their advertising strategies and elevating their confidence in digital platforms.

Key Responsibilities

- Demonstrate a strong commitment to consultative sales focused on client goals.
- Manage a portfolio of high-spending SMB advertisers, driving revenue growth through deep product knowledge and strategic guidance.
- Research and develop a strong understanding of assigned verticals, markets, and client business models.
- Identify and pursue sales opportunities, providing tailored, data-driven solutions that align with client objectives.
- Personalize recommendations using vertical expertise and insights to meet varying client needs.
- Improve client outcomes by consulting on optimal product usage and adoption.
- Engage with clients proactively (outbound calls) and reactively (phone and email) to assess performance, share insights, and optimize ad campaigns.
- Build strong relationships and long-term marketing strategies with key decision-makers.
- Consistently exceed quarterly targets through high-volume outbound calling.
- Understand client advertising goals to build market intelligence and deliver actionable insights.
- Develop expert knowledge of social media advertising solutions, including performance measurement and optimization strategies.
- Identify trends, troubleshoot issues, and propose solutions to improve platform performance and client satisfaction.
- Stay updated on industry trends and competitor offerings to position our advertising solutions effectively.
- Optimize clients’ budgets by identifying what is working, implementing improvements, and increasing their confidence in using the platform.
- Provide triage support for client issues while maintaining strong relationships and meeting customer needs consistently.

Basic Qualifications

- At least 1 year of sales experience.
- Minimum 3 years of overall work experience.
- High School Diploma or equivalent (preferred).

Preferred Qualifications

- Previous BPO industry experience.
- Experience in outbound sales and inside sales (both inbound and outbound calling).
- Proven quota-based sales experience with measurable impact on performance and promotions.
- Interest in expanding industry and vertical knowledge through training and certifications.
- Commitment to structured, in-depth sales training programs and processes.
- Flexible, fast learner who can adapt to evolving client needs and platform updates.
- Strong attention to detail, follow-through, and motivation to contribute to a collaborative team environment.
- Creative and analytical problem-solving skills.
- Knowledge and understanding of digital advertising ecosystems.
- Skilled at building relationships and executing multi-touch cross-selling and upselling strategies.
- Experience serving customers in the North American market.
- Excellent listening skills, interpersonal skills, and a solutions-oriented mindset.
- Strong written and verbal communication skills, including exceptional grammar and typing accuracy.
- Professional sales acumen with a strong phone presence and customer-first approach.
- High proficiency in computer and digital tools.

What You Can Expect

- Free onsite parking
- Spacious workstations equipped with updated technology and tools
- Supportive environment designed for individual success
- Complimentary coffee, tea, and hot chocolate bar
- A strong sense of community—we pride ourselves on an inclusive, open, and engaging workplace

Regards

Divyansh