Records and Enrolment Supervisor

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Date Posted:01/13/2026
Req ID: 46609
Faculty/Division: Faculty of Arts & Science
Department: Faculty Registrar
Campus: St. George (Downtown Toronto)
Position Number: 00045033

Description

About us

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity

The Office of the Faculty Registrar provides an open, professional environment that fosters a culture built on respect, goal orientation, self‑motivation, accountability, and teamwork. We believe in recognizing and valuing our employee’s contributions to the advancement of the department’s goals while promoting a strong commitment to work‑life balance among our employees.

The Office of the Faculty Registrar works closely with academic units and colleges, in the Faculty of Arts & Science concerning virtually all matters relating to Arts and Science students. Our office’s members are dedicated student service and to service excellence, and to making students’ university experience as smooth and seamless as possible. We coordinate registration and enrolment, student records, transfer credit, fees, petitions, final examinations, and graduation.

Reporting to the Associate Director, Enrolment Services & Records, the Coordinator, Records & Enrolment plans the workflow of the Records and Enrolment team in the Office of the Faculty Registrar, including all changes to student records, letter requests from students, course and program enrolment, fees assessment, records diagnostics, graduation assessment, and final mark submission and posting. The Coordinator, Records & Enrolment acts as an expert resource and first point of escalation for OFR staff, College Registrar’s Offices, and academic units for all aspects of student records and enrolment and advises staff on the interpretation of academic rules and regulations as they affect student records and enrolment.

Your responsibilities will include

- Interpreting policies in decision‑making and providing significant input into local policies, procedures and practices that are referred to in the future.
- Keeping well‑informed on University programs, policies and procedures.
- Researching and analyzing processes, programs and services and recommending changes for improvement.
- Implementing plans and process improvements for records administration activities.
- Planning and implementing components of registrarial projects.
- Documenting and maintaining standard operating procedures.
- Preparing draft statistical reports and summaries from data collected.
- Directing a small group in a limited area, including responsibility for scheduling and/or workflow.

Essential Qualifications

- Bachelor’s Degree or acceptable combination of equivalent experience.
- Minimum four years of recent and related in the management of records and enrolment/registration processes for undergraduate students.
- Experience with data analysis, reporting and database systems.
- Supervisory experience in an unionized environment.
- Experience taking the lead in project planning.
- Demonstrated experience with undergraduate degree, program, and course requirements in a post‑secondary institution.
- Demonstrated experience with ROSI (or a similar student information system) and an understanding of Degree Explorer (or similar degree assessment/audit system) and of eMarks (or similar mark submission system).
- Experience with records management and the application of Faculty of Arts and Science undergraduate calendar rules.
- Experience with data management and coordination and ensuring data integrity.
- Experience interpreting policies related to records and enrollment, and providing significant input into local policies, procedures and practices.
- Proficient in Windows and MS Office Suite.
- Excellent logical, critical thinking, problem solving, analytical and organizational skills.
- Excellent interpersonal skills with demonstrated focus on service excellence, process improvement, and professionalism.
- Excellent verbal and written communication skills.
- High level of attention to detail and accuracy and focus on data integrity.
- Demonstrated ability to contribute creatively to the improvement of business processes.
- Preference Skills with SQL and/or querying large databases an asset.

Assets (Nonessential)

- Preference will be given to applicant with experience in a registrar’s office.
- Preference will be given to applicants with in depth knowledge of policies, rules and regulations at the Faculty of Arts & Science.

To be successful in this role you will be

- Accountable
- Meticulous
- Organized
- Procedural
- Resourceful
- Team player

Closing Date

Closing Date: 01/22/2026, 11:59PM ET

Employee Group

Employee Group: USW

Appointment Type

Budget - Continuing

Schedule

Full-Time

Pay Scale Group & Hiring Zone

USW Pay Band 13 -- $86,340. with an annual step progression to a maximum of $110,415. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category

Registrarial Services

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

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