Business Process Specialist – Operational Readiness

Your newcompany

The WindfallProject, owned by Gold Fields, is in northern Québec. By joining our passionate team, committed to creating lasting value beyond mining, you will have the opportunity to contribute to the construction and startup of a world-class mining project, one of the most ambitious in recent decades.

Gold Fields is a globally diversified gold producer with operations in Australia, South Africa, Ghana, Peru, Canada and Chile. At Gold Fields, we are committed to achieving an inclusive workforce and recognize that the diverse talent of our people will ultimately determine our growth, performance and success.

This is a role that offers you the opportunity to lead high-impact initiatives, collaborate with experts, and contribute to the global growth of our operations in Québec. You will thrive in a dynamic environment where challenges and an exceptional workplace will support your professional growth.

Join the Windfall adventure

Your newrole

Reporting to the Operational Readiness Managers, the Business Process Specialist - OR designs, documents, and optimizes end-to-end business processes across the future mine, ensuring that the organization operates as an integrated value chain rather than a collection of functional silos. This role supports the development of an operating model that prioritizes the availability of accurate data to enable a safe, efficient, and effective decision processes. The role will also be responsible for analyzing workflows, decision pathways, meetings, and reporting structures (including KPIs that represent desired business outcomes); identify improvement opportunities; and embed process efficiency, clarity, and technology enablement into the operating model before handover to Operations.

Your key responsibilities:

- Lead cross-functional mapping of current (“as-is”) and future (“to-be”) processes covering operations, maintenance, supply chain, planning, and support functions

- Define standard meeting cadences, reporting structures, and performance review cycles aligned with the Integrated Operations framework

- Collaborate with the OR Systems & Technology Lead to ensure that new systems and technologies (CMMS, planning, control, analytics, remote‑ops platforms) are fully integrated into workflows and decision logic

- Identify efficiency and decision‑quality improvements enabled by technology, automation, or process redesign

- Define process ownership, interfaces, and approval pathways (RASCI/Swimlane models)

- Support development of procedures and management system documentation aligned with ISO standards, where applicable (e.g. ISO 9001, 14001, and 55000)

- Facilitate workshops and change‑management sessions to ensure buy‑in from functional teams and alignment with Gold Fields corporate systems

- Ensure all new processes are documented, version‑controlled, and ready for training and deployment before start of operations

What you’ll need to succeed

- 10 + years in process improvement, business analysis, or operations excellence (mining or heavy industrial)

- Strong understanding of technology‑enabled operations (control rooms, remote operations, analytics, autonomous systems)

- Expertise in process mapping tools (e.g. Visio, Miro, ARIS, Lucidchart, Signavio)

- Expertise in data‑driven improvement frameworks (Lean Six Sigma, Kaizen, VSM)

- Leadership qualities to collaborate with multiple stakeholders.

- Excellent facilitation, analytical, and communication skills

- Fluent in English and French

What you’ll get in return

- Working from the Montreal project office for the remainder of the design and planning phase, you will have access to a vibrant, modern workspace that will enable a high degree of collaboration with other leaders in the project

- Exceptional career development as a senior leader on one of the largest mining projects in the past decade in Quebec.

- A unique opportunity to contribute to a large‑scale greenfield project in the mining sector that will see the best technologies embedded into the startup of the operation.

- Access to global projects networks to leverage the best practices across Gold Fields

- Highly competitive compensation

- Collective insurance plan

- RRSP

- And much more

What you need to do now

If you’re interested in this role, click 'apply now' to forward an up‑to‑date copy of your CV.

If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Please note that the masculine form used in this document refers to both men and women. The masculine gender is used without discrimination and for the sole purpose of lightening the text.

In accordance with the terms of the Act to modernize legislative provisions respecting the protection of personal information (commonly referred to as “Law 25”), Windfall Mining Group undertakes to use your contact information (telephone numbers, e‑mail and mailing addresses) solely for the purpose of informing you of the status of your application and notifying you of the next steps in the process.

If necessary, Gold Fields Windfall may communicate your personal information to a third party, in order to pursue your recruitment file, within the limits permitted by law and subject to a confidentiality undertaking by the third party.

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