Warranty Administrator

2 weeks ago

Burlington, Ontario, Canada Interstate PowerSystems Full time
Career Opportunities with Interstate Companies Inc

A great place to work.

Current job opportunities are posted here as they become available.

Interstate Companies Inc is looking for an experienced Warranty Administrator for our new Corporate Headquarters in Eagan, Minnesota. We are offering highly competitive wages

Warranty Administrators fulfill a critical role in our operations. Together with the team, a Warranty Administrator obtains claims from our 31 repair facilities then works to address and resolve those issues. We're looking for a strong person to support our customers by providing exceptional warranty claim understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you.

Warranty Administrator Responsibilities:

- Review and seek corrections of warranty paperwork from multiple repair facilities.
- Ensure that all aspects of warranty claims adhere to manufacturers audit requirements.
- Follow policy and procedure guidelines set forth by vendors and Interstate.
- Create and monitor warranty claims on multiple vendor sites.
- Balance out weekly credit memos.
- Create and monitor warranty parts returns.
- Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors.

Warranty Administrator Requirements:

- Basic computer skills
- Possess strong attention to detail
- High school diploma or equivalent
- Excellent communication and time management skills
- Strong problem solver with the ability to think outside of the box.
- 3 Years of Truck or Automotive Service Writing or Warranty claim Experience Required

Warranty Administrator Qualities:

- Positive attitude, self-directed but also able to operate in a team environment.
- Solid written and verbal communication skills including excellent customer service and phone skills.
- Organized and able to manage time wisely.
- The desire to succeed in a day-to-day challenging position.

Employee Benefits

- Uniforms: fully supplied by Interstate
- Tool program: available
- Tuition assistance: for educational and ongoing career growth
- Health, dental and vision coverage: begins on the first day of the following month.
- Paid Time Off (PTO): starts accruing day one of your full-time employment.
- Holidays: 6 Holidays and 2 Floating Holidays per year
- 401(K): with company matching.
- Long Term Disability: Supplied
- Short Term Disability: Supplied
- Life Insurance: Supplied
- Healthiest You: Virtual Health Care paid by Interstate.
- PPE Reimbursement: Safety Glasses and Safety Boot Reimbursement
- Pet Insurance: We care about our furry friends
- Employee Discounts: available on products and services
- Paid Employee Assistance Program: Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
- Paid Health and Well-being screening: for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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