Shop Supervisor

2 weeks ago

Edmonton, Canada H E Parts Full time

We are seeking a highly motivated and technically proficient Shop Manager to lead and support our operations team. This role is responsible for driving remanufacturing process improvements, ensuring product quality, and providing leadership to all shop floor employees. The ideal candidate will combine strong technical expertise in manufacturing systems with proven leadership skills to optimize production efficiency, quality, and safety.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Leadership & Team Development

- Supervise, mentor, and coach a team of shop floor technicians.
- Conduct Prestart meeting, job assignments, set job expectations, and foster a culture of safety, accountability, and continuous improvement.
- Conduct performance evaluations and support professional development of team members.
- Participate in customer tours of the rebuild facility providing an overview of our processes and procedures.

Technical Oversight & Problem Solving

- Lead troubleshooting of complex manufacturing and equipment issues.
- Drive root cause analysis (RCA) and implement corrective/preventive actions (CAPA) in the event of warranty or non-conforming product.
- Participate in warranty evaluations with oversight from the quality and engineering team.
- Ensure compliance with industry standards, safety regulations, and company policies.
- Drive standardization of production procedures towards engineering standards.
- Validate quality of builds as per engineering standards.
- Ensure technicians are adhering to general work instructions and technical data.

Process & Production Optimization

- Develop, implement, and monitor manufacturing processes that improve efficiency, reduce waste, and maintain product quality.
- Support lean manufacturing, Six Sigma, and continuous improvement initiatives.
- Collaborate with sales, production control and operations teams to enhance productivity and while ensuring on time delivery.
- Monitor production cycle times and implement improvements where possible.

Project & Resource Management

- Lead engineering projects from concept through implementation. Ensure timelines, budgets, and quality standards are met for each project and build.
- Manage resources, material and equipment to support production needs.
- Manage maintenance of equipment to support production needs.
- Define and provide tooling and resources needed to support production needs.
- Partner with cross‑functional teams to implement new technologies and process automation.

Documentation & Compliance

- Maintain accurate technical documentation, standard operating procedures (SOPs), and compliance with ISO/AS standards.
- Conduct audits, inspections, and fulfill specific customer requirements.

QUALIFICATIONS: EDUCATION and/or EXPERIENCE

- 10+ years of experience in the heavy equipment repair industry, with at least 2 years in a supervisory/leadership role.
- Red Seal Heavy Duty Equipment Technician.
- Strong knowledge of lean manufacturing , ISO, Six Sigma, root cause analysis, and continuous improvement methodologies.
- Understanding of basic CNC and manual machining, fabrication, assembly processes, and quality assurance systems.
- Familiarity with ERP/MRP systems.
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment.

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