Service Desk Specialist
3 weeks ago
Meeting Room Technician
100% Onsite
Fort McMurray, Alberta, Canada
- 1+ Working with Crestron equipment and configurations.
- 1+ years working with Biamp DSP’s
- 3+ in Customer facing role.
- 1+ AV Installation experience.
What You’ll Do?:
· Troubleshoot, repair, install, and upgrade meeting room technology (including Crestron, Biamp, cameras, microphones, laptops, desktops, and related software)
· Provide VIP support and concierge-level service to ensure a seamless experience for our clients
· Conduct thorough room checks to verify equipment functionality
· Collaborate remotely with other technicians for audio-visual troubleshooting
· Work with Microsoft Teams Room Systems and basic networking
What We’re Looking For?:
· Experience with AV equipment (Crestron, Biamp, etc.) is preferred, but we welcome quick learners with a passion for technology.
· Familiarity with Windows operating systems
· Basic networking knowledge
· Strong troubleshooting and communication skills
· Customer-focused attitude and willingness to learn
· Ability to multitask and adapt to shifting priorities
Why Join Us?
· Competitive pay and comprehensive benefits.
· Paid training and certification opportunities.
· Supportive team environment.
· Room for advancement and career growth
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