Event Sales Manager

4 weeks ago

Sudbury, Ontario, Canada PENN Entertainment Full time
WE LOVE OUR WORK.

- Actively procures group and corporate business for the hotel and meeting rooms by any and all means available including but not limited to networking with trade associations, professional organizations, corporations, tour and travel organizations and cold calls. Follows up on all inquiries from internal/external customers needs in both verbal and written forms of communication expediently.
- Respond timely to all RFP's submitted by CVB and local agencies and associations.
- Conducts tours of the facility and meets with prospective clients.
- Responsible for coordinating and handling all arrangements for groups functions.
- Booking of functions, appropriate menu planning, room set up and tear down and other special needs for the group such as golf outings and transportation.
- In coordination with Hotel Operations and Marketing, sets pricing so that this business is profitable for all business units.
- Responsible for communicating group activity across departmental lines within the property for the successful completion of a group stay, including but not limited to distribution of Banquet Event Orders (BEOs) and group resumes.
- Works closely with Marketing to assist in the coordination of all internal marketing events utilizing banquet space and banquet services.
- Must be able to develop proficiency with the front office property management systems and Delphi Sales and Catering software to produce, manage and update all BEO's.
- Set up group room blocks within LMS and Delphi, monitor progress through contracted cut off dates.
- Responsible for hiring and scheduling, training and supervision of banquet staff.
- Orders and inventories all supplies related to banquet and group business.
- Develop and monitor budget related to group business.
- Prepares group sales contracts and performs credit checks.
- Implements and monitors controls designed to assure full compliance with federal, state, corporate and property mandates.
- Responsible for oversight of all employees assigned to meeting rooms. Although not directly responsible, must ensure that other departments involved in group functions successfully carry out their tasks related to a particular function.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Other duties may be assigned.

BRING US YOUR BEST.

- Bachelor's (B.A./B.S.) or equivalent preferred.
- Five years related experience in hotel sales, group sales or catering management.
- Must be computer literate and proficient in Microsoft Excel and Word.
- Ability to read, analyze, and interpret routine business documents.
- Ability to respond effectively to sensitive inquiries or complaints.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
- Must be very detail oriented.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

STARTING SALARY

Starting at $50,000 plus quarterly bonus.
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