Sales and Service Leader

4 days ago


Sudbury, Ontario, Canada The Home Depot Full time
About the Role

This is a critical leadership position that requires a unique blend of business acumen, customer service skills, and operational expertise.

Key Responsibilities
  1. Lead by Example: Demonstrate exceptional customer service skills and inspire your team to do the same.
  2. Sales Floor Management: Analyze trends, identify opportunities, and develop strategies to drive sales and profitability.
  3. Associate Development: Coach, train, and develop associates to provide quality customer service and meet sales goals.
  4. Store Events: Ensure all store events are appropriately scheduled and communicated to maximize impact.
  5. Safety and Compliance: Verify deposits, markdowns, deliveries, time slips, refunds, and ensure all safety audit, accident reporting, and investigation issues are addressed promptly.
Requirements
  • Minimum 2 years of management experience
  • Excellent customer service skills
  • Good communication skills
  • Computer experience is a must
  • Strong analytical and problem-solving skills
  • Team player
  • Strong work ethic, sense of responsibility, and attention to detail and confidentiality


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