Business Product Owner- Pension Delivery Specialist

5 days ago

Regina, Saskatchewan, Canada Barclays Full time
Join us as a Wealth Proposition Product Owner Support, where you will play a key role in supporting Product Owners design and deliver an exciting new proposition targeting a new market segment within the PBWM continuum. By leveraging your expertise in wealth management, you'll collaborate with colleagues and internal teams across tech, functional partners, and the business to ensure timely delivery of the strategic wealth proposition strategy. You will be representing the business view by translating concepts into requirements and designs and communicate these as tech deliverables which you will manage, and progress aligned with delivery timelines.

In this role, your key responsibilities will include helping the product owner in defining and prioritising the shared backlog, writing requirements, and collaborating with internal and external stakeholders, all whilst maintaining a clear product vision. Working across the SIPP propositional team, a focus will be supporting the delivery of the accumulation and decumulation strategy for the launch of the new Mass Affluent Self-Invested Personal Pension (SIPP). By leveraging any expertise, you may have across digital delivery, wealth management, planning, and advice or in pensions, you'll work closely with developers, solutions architects, and key SMEs to support our advice policy, through the delivery of a superior colleague and client experience across the onboarding, advice, and servicing journeys. Your focus on service excellence will help build long-lasting client relationships, drive satisfaction, and support client retention.

To be successful as a Wealth Proposition Product Owner Support, you should have:

- Experience of regulated financial planning and advice in the UK,
- Understanding of pensions, decumulation and SIPPs,
- Experience within the wealth management space.

Some other highly valued skills may include:

- Good understanding of client needs, business objectives, and strategic trade-offs,
- Skilled in communication, negotiation, and collaboration with teams and stakeholders,
- Expertise in Agile (Scrum), prioritization, and data-driven decision-making,
- Experience defining requirements, solving problems, and ensuring team effectiveness.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role can be based in London or Glasgow.

Purpose of the role

To drive innovation, meet customer needs, and ensure the bank's long-term success and competitive edge.

Accountabilities

- Execution of market research to understand customer needs, pain points, and emerging trends to support the analysis of profitability, market size and positioning for new products compared to existing offerings, and to identify opportunities for diversification to gain a competitive advantage.
- Collaboration with stakeholders across departments and teams including marketing, sales, technology, engineers, designers etc to generate innovative and feasible product ideas and prototypes for testing aligned with customer needs and strategic goals.
- Development of concepts and specifications which define features, functionalities, target market, user interface, technical specifications and potential revenue models of new products.
- Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
- Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product before launch.
- Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch of new products effectively.
- Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction, and revenue generation to assess the product's performance against set goals.

Assistant Vice President Expectations

- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc) to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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