Coordinator

Salary Range: $58,366.44 To $67,917.31 Annually Company Overview: For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change. We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team. Position Summary: Shenn Way House supports men who have used violence and caused harm, recognize their behaviour, and want to make meaningful changes. This program provides safe, temporary housing and wraparound supports that enable men to engage in therapeutic interventions and take responsibility for their behaviour. The Coordinator will support the oversight of the day-to-day operations of Shenn Way House, including client care, case management, and staff supervision. They will assist their team in the onsite delivery of services, in a multi-disciplinary team environment. They will assist clients in meeting their needs and short-term goals. The Coordinator will be working in partnership with Edmonton Police Service, Child & Family Services, and other community partners with the overall goals of client, staff and community safety. The Coordinator will play a supportive role in program and policy implementation. As a Coordinator, you will assist in the monitoring of operational and evaluative aspects of the program and fulfill the supervision requirements of direct reports.

Responsibilities:
Administration
- Review and approve monthly time balances and semimonthly payroll for staff
- Ensure accurate record keeping and databases
- Participate in afterhours on-call rotation schedule as required
- Ensure expenditures are made within the limits of the established program budgets
- Maintain timely expense reporting and documentation of same
- Ensure processing and submission of invoices as required Policy
- Contribute to program level policies and practices and compliance of same
- Support the application of program level policy through a client-centered lens
- Support the delivery of client services in compliance with program, funder, and agency policies
- Support risk management including client and staff safety, confidentiality, duty of care, and mandatory reporting according to relevant legislation Human Resources
- Support effective recruitment, retention, and termination of program staff
- Implement and monitor supervisory standards within the program
- Fulfill acting roles as defined and as necessary including front-line roles
- Ensure core training for staff is maintained and identify supplemental training opportunities Philosophy
- Ensure agency and division level philosophy is embedded into program service delivery
- Educate stakeholders, the general public, the community and others, as applicable, about the Program
- Participate in Leadership Team meetings and activities
- Remain current with philosophical shifts within the community of practice Strategic Direction
- Assist with the development and implementation of agency strategic direction through the contribution of innovative ideas, concepts, and goals
- Build and maintain positive relationships with actual and potential partners/collaborators, neighbors, the community, and project funding representatives Quality Improvement
- Assist agency leadership to develop and maintain accurate program level logic models, data collection tools (including client/stakeholder feedback) and databases
- Ensure data entry is completed accurately and within required timeline
- Implement program level annual performance improvement plans
- Work with the Team Lead to ensure programs have a clear design, including forms Qualifications /

Skills:
- Diploma in a related human services field
- 1 to 3 years’ experience with program oversight and supervising front line employees
- 1 to 3 years’ experience working with high risk individuals and/or high need populations
- A combination of education and experience may be considered in lieu of above
- Proven ability to provide leadership, direction, and establish a positive culture for a team
- Proven ability to maintain composure and effectively manage crisis situations
- Proven ability for written and verbal communication
- Competency in current evidence-based practices in relation to the applicable scope of work, mental health, addictions, and family violence, particularly intimate partner violence
- Innovative, self-motivated