Team Lead, Sales Development

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.Job Title: Team Lead, Sales DevelopmentLocation: Mississauga, ON (Hybrid)Who We AreAt SOTI, we are redefining the future of Enterprise Mobility Management. As the world’s leading provider of Enterprise SaaS solutions for managing and securing mobile and IoT devices, we empower organizations to keep their mobile operations running smarter, faster, and more securely.We are passionate about building best-in-class enterprise software that enables businesses to reduce downtime, increase efficiency, and unlock new levels of productivity across their mobile and fixed endpoints.Innovation drives us, we don’t settle for “the way things have always been done.” We look for visionaries and problem-solvers who thrive on pushing boundaries, think beyond the obvious, and are committed to transforming how enterprises manage their mobile workforces.What’s in it for you?The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something bigThe Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What We’re Looking ForWe are looking for a hands-on, motivated leader who thrives on developing people as much as driving results. The ideal candidate could be:A Senior Sales Development Representative with an outstanding track record of success, ready to step into a leadership roleAn Account Manager with strong SDR/BDR experience who is eager to transition into team leadershipAn existing Team Lead in Sales Development at another high-tech SaaS company, looking to bring their expertise and leadership skills to SOTIAlong with one of these backgrounds, the person should also bring:Passion for coaching and mentoring team members daily, not just during reviewsAbility to lead by example, including taking on a set of leads personally to demonstrate prospecting, outreach, and pipeline management “the right way” to the Team membersSkill in motivating individuals and teams to consistently exceed objectives through inspiration, accountability, and recognitionExcellent communication skills, with the ability to deliver clear, actionable feedback while building team confidenceA mindset for building a winning culture rooted in discipline, preparation, and continuous improvementStrong organizational and prioritization skills to ensure the team stays focused and productiveA balance of being results-driven while equally invested in the personal and professional growth of the people you leadWhat You’ll DoTrain, lead, and coach a section of the Sales Development Representatives (SDRs) team, who are responsible for identifying and researching prospective clients through a combination of inbound lead follow-ups, tradeshow leads, re-engaging closed-lost accounts/opportunities, and selected cold calling to break into new accountsAct as a player-coach by taking ownership of a small set of leads yourself, modeling how to prospect, build rapport, and advance opportunities effectively so the team can learn by exampleDevelop and enforce scalable yet personalized call and email cadences that maximize outreach efficiency while maintaining authenticityConduct weekly 1:1s with SDRs, focused primarily on coaching and skill-buildingMotivate individuals and the team to exceed objectives through coaching and recognitionPerform regular performance evaluations and lead quarterly/annual reviews, ensuring clear feedback and measurable growth pathsIdentify and recommend improvements in processes, tools, and workflows to enhance team productivity and pipeline generationSupport SDRs in their personal and professional development by aligning individual goals with company objectivesManage Salesforce lead queue management, reporting, and data analysis to ensure pipeline accuracy and accountabilityAchieve quarterly targets set by management while ensuring a strong culture of discipline, learning, and high performanceExperience You’ll Bring3+ years of progressive experience in Sales Development or Account Management roles within a high-growth SaaS or technology companyProven track record as a top-performing Senior SDR or Account Manager, consistently exceeding pipeline and quota expectationsPrior Team Lead experience in Sales Development is highly desirable; or an SDR/AM who has demonstrated strong leadership potential and is ready to transition into people leadershipExperience coaching peers, mentoring new hires, or leading small teams/projects, with the ability to inspire and motivate through both guidance and exampleComfortable in a player-coach environment: confident in rolling up your sleeves, owning a pipeline of leads, and showing SDRs first-hand how to prospect and qualify effectivelyDemonstrated ability to build scalable outreach processes while still adapting to unique customer and market dynamicsStrong familiarity with sales tech stack tools such as Salesforce, Gong, SalesLoft/Outreach, LinkedIn Sales Navigator, etc.Highly organized, analytical, and data-driven in managing pipeline performance, reporting, and forecastingExcellent communication and interpersonal skills - able to engage effectively with team members, management, and cross-functional stakeholdersThrives in a fast-paced, performance-driven environment, with the resilience to adapt to change and lead through ambiguityBachelor’s degree (or equivalent experience) in Business, Marketing, or related field#LI-SI1If you want to bring your ideas to life, apply at SOTI today. Use of Artificial Intelligence in Hiring SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacy@soti.net.We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careers@soti.net.Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.