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Manager, Human Resources

1 month ago

Calgary, Alberta, Canada AccessHR Inc. Full time
Manager, Human Resources & Administration

AccessHR is excited to partner with Crossroads Law for the recruitment of a full-time, permanent Manager, Human Resources & Administration. The successful candidate will be based out of Calgary and will visit the Vancouver office approximately 3 to 5 times per year.

Position Description

The Manager, Human Resources & Administration will join the operations leadership team and will report directly to the Chief Operating Officer (COO). The successful candidate will directly lead two receptionist/administrative employees and will also co-lead a 13-person legal support team.

One of the attractive features of this opportunity is the diversity of activities. You will collaborate with the leadership team at a strategic level, work hands-on to craft HR policies and programs, and also oversee day-to-day administrative operations at both locations.

This role provides a special opportunity for a high-energy, self-starting Human Resources professional eager to grow with a firm and elevate it to the next level. You will also have the chance to refine the Human Resources Strategic Plan and create impactful initiatives to enhance workplace culture.

Ultimately, we are seeking an empathetic, approachable, and mission-driven individual who is proactive and committed to delivering exceptional Human Resources and administrative services.

Key Responsibilities

- Strategic HR: Proactively uncover opportunities for improvement; develop and implement innovative and impactful programs and initiatives to support strategic priorities.
- Leadership Development: Coach and support lawyers and leaders to effectively address challenges, achieve goals, and maintain a culture of high performance, inclusion, and belonging.
- Employee Relations: Provide unbiased guidance on employee relations matters, ensuring compliance with legislation, adherence to policies, and fair resolution of issues.
- Talent Acquisition: Lead full-cycle recruitment, from posting to onboarding, in collaboration with leaders.
- Training & Development: Facilitate training and development opportunities by providing training and coaching to individuals and teams; oversee and evaluate training effectiveness.
- Performance Management: Create and introduce updated performance management system; coach leaders on effective implementation.
- Policy Development: Create and update policies and procedures to ensure consistency, compliance, and alignment with organizational growth.
- Culture Champion: Bring high energy and an "I'm excited to be here" attitude to champion a cohesive and inclusive workplace culture.
- Office Management: Oversee office operations including benefits administration, licensing, facilities liaison, vendor management, and office logistics.

Qualifications

- HR Generalist Expertise: Comprehensive knowledge and experience across all areas of Human Resources; a hands-on "doer" with an ability to also operate strategically.
- Relationship Building & Client Service: Exemplary interpersonal skills, with the ability to quickly build trust and rapport both in-person and remotely; does what they say they are going to do
- Leadership Development: Proven ability to coach and mentor leaders, helping them to build and refine their leadership skills.
- Administrative Proficiency: Outstanding organizational and administrative skills; ability to prioritize tasks and meet deadlines.
- Legal and Compliance Knowledge: Understanding of employment laws, regulations, and compliance requirements to ensure HR practices meet legal standards and mitigate risk.
- Entrepreneurial Spirit: Navigates ambiguity with ease; brings an ability to both think ahead and develop procedures and processes to support a consistent and innovative approach.
- Emotional Intelligence: Ability to remain composed under pressure, particularly in a legal environment where frontline employees are supporting clients who are navigating personal challenges.
- Personal Attributes: Enthusiastic, intelligent, and thoughtful; a genuine desire to help others succeed.

Education and Experience

- Degree or Diploma in Human Resources or related field.
- Minimum 5+ years' Human Resources experience.
- 2+ years' leadership experience.

Assets

- CPHR designation or working towards designation.
- Interprovincial employment law expertise, BC and Alberta.
- Experience working in law or family law.

Position Requirements

- Flexibility to travel to Vancouver for 2 to 3 days approximately 3-5 times a year.

About Crossroads Law

Recognized as one of the fastest growing businesses in Western Canada, Crossroads Law is an award-winning family law firm with an unwavering commitment to accessibility and a client-centred approach. We provide family law services to clients throughout British Columbia and Alberta.

Currently, we have offices in Calgary and Vancouver, a fantastic 45-member team, and big growth plans. What sets us apart is our culture. Our culture thrives on mutual respect, teamwork, and the understanding that our individual uniqueness is our collective strength. We've built an inclusive environment where team members of diverse backgrounds, experiences, and lifestyles are not only welcomed but celebrated.

What We Offer

- Flexible, hybrid work environment with the opportunity to work one or two days outside the office after probationary period.
- Compensation includes a competitive base salary, shared benefits, and the opportunity to earn an annual performance bonus.
- Paid vacation, personal, and sick day plans plus holiday season break.
- In-house training and professional development.
- Firm-wide events and trips.
- Annual 360 assessments for all employees.
- Outstanding opportunity to develop the Human Resources function and grow with the firm.
- Be part of a leadership team who appreciate the value of Human Resources and want to continue building an inclusive environment based on mutual respect, teamwork, and individual uniqueness.

Apply

Interested candidates are invited to apply with a cover letter and resume. Please note that the position posting will close at 6:00 pm on December 16th, 2024.

All applicants will receive a personalized response and candidates under consideration will be contacted directly. Please be advised that applications will be monitored daily, and interviews may be scheduled throughout the posting period.

We encourage applicants from diverse backgrounds to apply as Crossroads Law is committed to offering a diverse and safe workspace free from discrimination. All applicants are considered regardless of age, gender, race, disability, sexual orientation, gender identity or expression, and religious beliefs.

Download a copy of the position profile here.

Crossroads Law - Manager HR & Administration

Exceptional Quality * Ethical Practice * Innovative Solutions

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