Field Service Technician
2 weeks ago
Job Description:
As a Field Service Technician at 4AG Robotics, the candidate will play a pivotal role in deploying, maintaining, and supporting our advanced robotic systems on-site at farms. The position combines technical expertise with hands-on problem-solving to ensure optimal system functionality.
Key Responsibilities:
- Install, configure, and calibrate agricultural robotic systems at customer sites.
- Diagnose and repair complex mechanical, electrical, and software issues.
- Provide hands-on and remote technical support to ensure continuous systems functionality.
- Offer comprehensive training to customers and farm staff on operating and maintaining robotics systems.
- Collaborate with the engineering team to improve product reliability and serviceability.
- Document all service activities and develop preventive maintenance plans.
- Maintain an organized inventory of tools, spare parts, and consumables required for service activities.
- Support field trials of new equipment and prototypes, providing valuable feedback on performance.
- Foster strong relationships with customers, acting as a trusted technical advisor.
- Adhere to all safety protocols and industry standards when working on-site.
Qualifications:
- Certification in robotics, mechatronics, engineering, or a related field.
- Field experience, preferably in agriculture or robotics systems.
- Proficiency in diagnosing and repairing mechanical, electrical, and software-related issues.
- Effective communication and customer service abilities.
- Experience with automation systems, PLCs, and industrial control system is highly desirable.
- Flexibility to travel internationally and work in diverse indoor and outdoor environments.
- A valid driving license
What we believe:
At 4AG Robotics, we embrace the fast pace of start-up life. Innovation drives us, and staying open to new ideas keeps us moving forward. We encourage healthy debate but always commit to moving forward as a team. We work hard, support each other fully, and value agility over bureaucracy. And yes, the freezer is always stocked with ice cream
The pay range for this role is:
65,000 - 95,000 CAD per year (Salmon Arm, BC )
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