Tenant Services Coordinator

3 weeks ago

Gatineau, Canada BGIS Global Integrated Solutions Limited Full time

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we focus on enabling innovation through our services and actively seek new opportunities to benefit our clients' businesses. We manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. Further information is available at www.bgis.com.

SUMMARY

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services, and office services. This role also involves resolving tenant issues related to tenant service projects, and managing scope, specifications, tendering, financial administration, and contractor performance monitoring for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

1. Receive, process, and validate service requests via telephone, e-mail, and in person, maintaining service call/work order tracking.

2. Coordinate BGIS and subcontracted forces to deliver tenant services within the scope of the role.

3. Assist Facility Managers in delivering small-scale tenant service projects by determining required skills, selecting contractors, monitoring performance, budget, quality control, and work assignment.

4. Review contract work, report discrepancies to the Facility Manager, and request Purchase Orders.

5. Interpret client work processes, workplace culture, and policies for effective service delivery.

6. Perform other duties as assigned.

Knowledge & Skills

1. High school diploma plus specialized technical or business training.

2. 1 to 3 years of relevant experience.

3. Effective interpersonal and communication skills (verbal and written).

4. Knowledge of project delivery and tendering processes.

5. General understanding of commercial building systems and construction.

6. Strong organizational, coordination, and documentation skills, with the ability to multitask.

7. Ability to work independently.

8. Ability to interpret contracts as needed.

9. Proficiency with CAD is an asset.

10. Relevant experience in facility management, infrastructure, or related sectors.

11. Proficiency with MS Office and email software.

Licenses and/or Professional Accreditation

- Valid driver’s license (as required).

At BGIS, we value diversity and inclusion as key drivers of our success. We are committed to a barrier-free recruitment process and provide equal employment opportunities to individuals of all backgrounds. Promoting diversity remains an essential part of our organizational growth.

#J-18808-Ljbffr

  • Tenant Services Coordinator

    1 week ago

    Gatineau, Canada BGIS Full time

    Who We Are **SUMMARY** The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also...

  • Tenant Services Coordinator

    2 days ago

    Gatineau, Quebec, Canada BGIS Full time $40,000 - $60,000 per year

    DescriptionWho We AreBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over...

  • Tenant Experience Coordinator

    1 week ago

    Gatineau, Canada BGIS Full time

    **Who We Are** **SUMMARY** The **Tenant Experience Coordinator **is responsible for the delivery and management of tenant experience improvement initiatives, focused on cleanliness, comfort and general conditions of the environment. The Tenant Experience Coordinator works closely with the property management team, vendors as well as tenant representatives...

  • Leasing Coordinator

    2 days ago

    Gatineau, Canada BGIS Full time

    **Who We Are** **SUMMARY** The Leasing Coordinator will provide administrative support to the Manager - Leasing & Tenant Relations in the area of lease documentation preparation, tracking and recording, receipt and distribution of mails and correspondences, lease documentation scanning and file maintenance. Where required, the Leasing Coordinator abstracts...

  • Bilingual Associate Property Manager

    7 days ago

    Gatineau, Quebec, Canada BGIS Full time $60,000 - $80,000 per year

    DescriptionWho We Are  BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage...

  • Bilingual Associate Property Manager

    2 weeks ago

    Gatineau, Canada BGIS Full time

    **Who We Are** **SUMMARY** Reporting to the Property Manager, the Bilingual Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular financial reporting and budgets (operating and capital) within established guidelines. This role will draw...

  • Business Coordinator

    2 weeks ago

    Gatineau, Canada Affiliated Financial Services Inc Full time

    Our company has been in operation since 1999 and has grown across Canada, whereas we currently have a combined sales staff and inside team members in excess of 170 people. Job title Business Coordinator: - Provide pricing quotes to sales - Coordinate, prepare, audit and distribute accurate lease documentation - Audit and fund leasing documentation,...

  • Coordinator, Construction Services

    3 weeks ago

    Gatineau, Canada RPMGlobal Full time

    The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with contract requirements. The incumbent engages in daily discussions and negotiations with contractors, consultants and the Client-Partners about quality of work, interpretation...

  • Administrative Agent

    7 days ago

    Gatineau, Canada Élite Immobilier Full time

    Job Summary: **Duties**: Drafting leases, data entry, and record keeping: - Maintain organized and up-to-date records, both physical and digital, to ensure easy access and retrieval of information. - Prepare leases and draft contracts based on existing templates in accordance with company policies and legal requirements - Ensure accuracy and completeness of...

  • Field Coordinator

    1 day ago

    Gatineau, Quebec, Canada EllisDon Energy Services Full time $60,000 - $90,000 per year

    Connect with us LinkedIn, Instagram, Facebook, TwitterThinking about a change?We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting...