Field Implementation Technician-

Job Details

Level: Entry

Job Location: Toronto, ON M5H 2N2

Position Type: Full Time

Education Level: High School

Salary Range: $29.00 - $35.00 Hourly

Field Implementation Technician - Restaurant Exp. Pref. - IT or Tech Exp. Pref.

About Us

F3 Technologies, Inc. was born out of passion and necessity. During the tumultuous year that was 2020, F3 Technologies, Inc. heard its calling and delivered non-stop, state-of-the-art enterprise technology through commitment, hard work, and integrity. We took our expertise in IT strategy, operations and infrastructure, and made 2020 work for our clients, becoming the full-service information technology consulting firm we are today.

Our ability to implement and automate IT business needs in a fast-paced, deadline-driven environment is where we shine. We understand that not everyone can make sense out of their IT needs, so we took our love for technology and created F3 Technologies, Inc. to make the IT world a better and more automated place.

From onsite consulting, to electronic security, network design, implementation, and maintenance, to data-driven SaaS design and implementation, we focus on evolution and end-user experience. Building unique digital products, network platforms, and 24/7 services—F3 Technologies, Inc. understands what your business requires from back-end operational support, to front-end user experience.

With a national team of field technicians spanning the U.S., and an international presence in Canada, F3 Technologies’ footprint grows by the week. Most people see technology as a means to an end. For us, it’s just the beginning.

What you will do (as a Field Implementation Technician - Restaurant Exp. Pref. - IT or Tech Exp. Pref. ):

- Install, maintain, replace, and repair Point of Sale systems at customer sites or remotely

- Troubleshoot technical issues and provide timely and effective solutions

- Provide training and support to customers as needed

- Maintain accurate records of work performed and parts used

- Communicate with customers and team members in a professional and courteous manner

- Adhere to safety standards and protocols at all times

- Perform other duties as assigned

Benefits:

- Health/Dental/Vision/Critical Illness/Life insurance after 90 days

- Unlimited Paid Time Off (PTO)

- Sick/Mental Health time

- 401K with employer Match

- Many paid holidays

- Paid Maternity/Paternity leave after 1 year

- Company Provided Cell Phone/ Laptop

- Yearly Tools Allowance

- Possible Career Growth

Compensation:

- Starting rate $21+ per hour based on experience with overtime available

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Education:

- High school or equivalent (Required)

Language:

- French (Required)

Willingness to travel:

- 75% (Required)

Work Location: On the road

Qualifications:

- High school diploma or equivalent required; associate's degree or technical certification a plus

- Strong technical skills and knowledge of POS systems

- Ability to read and interpret technical manuals and schematics

- Excellent problem-solving and troubleshooting skills

- Strong communication and interpersonal skills

- Ability to work independently and as part of a team

- Valid driver's license and reliable transportation

- Valid car insurance

- Willingness to travel

- Willingness to work flexible hours and sometimes on weekends

- Strong Work Ethic

- Team Player and willingness to train others

- Previous POS experience a plus

- Previous Restaurant experience a plus

- Must be 21+

Physical Qualifications:

- Ability to lift and carry up to 50 pounds

- Ability to climb ladders and work at heights up to 30 feet

- Ability to work in confined spaces and in various weather conditions

- Must be able to be on your feet up to 12 hours at a time and withstand variable temperature conditions

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