Manager, Account

Job Summary

Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company’s current client base.

Essential Duties and Responsibilities

- Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management

- Analyze cross‑selling and up‑selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed

- Exhibit a consultative sales approach to determine a customer’s visual collaboration needs

- Develop price quotations and bid responses that are complete, accurate, and profitable

- Prepare contracts and pricing strategies for target accounts and submit all required documentation

- Work with the installation team to ensure a smooth transition from sale to installation

- Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota

- Attend and participate in weekly office sales meetings

- Meet or exceed aggressive monthly GP quota

- Design and implement focused prospecting tools such as webinars, seminars, and email campaigns to increase sales and expand our customer base in the designated territory

- Establish professional relationships with manufacturer sales and sales engineering personnel

- Actively use internal databases to complete client contact information, provide detailed notes and track pending activities

- Follow up on leads within 24 hours of client inquiry

- Represent company at technological briefings and trade shows as assigned

- Participate in training and professional development activities as prescribed by management

Other Duties Assigned as Needed

- Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month

Skills and Abilities

- Understand, present and demonstrate visual collaboration products and services to end user customers

- Balance multiple tasks with changing priorities

- Work and think independently and ensure deadlines are met

- Maintain strict confidentiality and handle sensitive matters with discretion

- Exhibit excellent attention to detail and organizational skills

- Communicate clearly and professionally (written and oral) both internally and externally

- Proficient with Microsoft Office (Word, Excel, Outlook)

- Interact effectively with employees, clients, and colleagues at all levels of the organization

Education and/or Experience

- Minimum high‑school diploma or equivalent

- Preferred a four‑year degree

- Preferred 5–7 years of direct selling experience in the AV/VTC area

Additional Requirements

- Must be fully bilingual in French and English (written and spoken)

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter‑office conversations and computers/printers).

Physical Requirements

The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment.

Direct Reports

None specified.

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