Account Manager

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll besurrounded by people who believe in what they do—and in you.

Please note this is a hybrid role, therefore attendance at the collaboratio hub is required.

What You'll Do

- Develop, manage and maintain the growth of an assigned number of accounts through new opportunity generation and churn prevention.

- Drive an account team strategy that includes Customer Success and Technical Account Managers for assigned book of business.

- Negotiate contracts with customers and grow recurring revenue in an assigned territory.

- Drive customer adoption with new products alongside increasing adoption of existing portfolio.

- Engage in technical sales discussions with potential clients via conference calls or web demonstration; leveraging Sales Engineering resources where needed.

- Own CRM management and ensure accurate and timely forecasts as well as opportunity updates for management visibility in sales pipeline.

- Build engagement, create new executive contacts and relationships amongst existing partners in an assigned territory.

- You will be part of an account team that consists of Account Executive, Customer Success and Solution Engineer. Customer Success’s primary focus will be on customer service, retention and renewals. Solution Engineer primary focused will be on product success. Your role will drive this team based on KPI’s given, engage with executives at target accounts and to achieve overall growth.

What You'll Bring

- Demonstrated ability to communicate technical and business concepts via telephone, web based, and in-person presentations

- Proven self-starter with motivation and ability to manage multiple tasks management, project leadership

- History of successful target attainment and Key Performance Indicators (KPIs) in previous Inside Sales and/or Account Management roles

- Understanding of territory management (planning, prospecting, and closing)

- Leadership amongst your Account Team and strong collaboration with other teams and/or groups

Nice to haves

- Experience selling solution to MSP’s.

- Background in working in a team sales environment.

- History of selling solutions to prospects with a key focus on Security.

- Track record of working product complex sales cycles

- History of influence key decision makers for example C ’suites.

Purple Perks

- Medical, dental and vision – for employee, partner, and children

- Generous PTO and observed holidays

- 2 Paid VoluNteer Days per year

- Retirement Savings Plan

- Employee Stock Purchase Program

- On-site gym access at select Collaboration Hubs / Discounted gym access for Canadian Collaboration Hubs

- FuN-raising opportunities as part of our giving program

- N-ablite Learning – custom learning experience as part of our investment in you

About N-able

At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.

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