Remote Bilingual Help Desk Analyst

14 hours ago


Moncton, Canada Pet Valu Full time

A retail company in Canada is seeking a Bilingual Help Desk Analyst to provide customer support and technical assistance. This remote role based in New Brunswick requires strong problem-solving and customer service skills, along with proficiency in both English and French. Candidates should have a minimum of 1-2 years in help desk support, experience with hardware and software troubleshooting, and a high school or college diploma. The role also involves maintaining call tracking software and testing POS software. Competitive salary ranges from $46,400 to $60,000.
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