Manager, Special Projects

OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Manager, Special Projects, Tax is a strategic operations role within our Tax practice. You will lead high-impact, Tax-focused and cross-functional initiatives to drive operational excellence, process consistency, and efficiency, aligning with firmwide strategy and digital transformation goals. This role partners closely with Tax leadership and enabling functions to enhance service delivery and scale sustainable improvements. What you will doStrategic stakeholder managementPartner with Tax leadership, key stakeholders, and enabling functions to identify, prioritize, and execute high-impact strategic initiativesDevelop and deliver clear communications and updates to senior leadership and steering committees on project progress, key findings, and recommendationsCurrent state assessment and diagnostic reviewsConduct deep-dive assessments of current processes, technology use, and resource deployment across the Tax practiceQuantify improvement opportunities and help support business cases for changeProcess improvement and standardizationEngage with key stakeholders and service line focus groups to assess current processes, identifying strengths, pain points, inconsistencies, and opportunities for improvementPartner with technology and innovation teams to leverage digital tools, automation, and analytics in achieving efficiency gainsFuture state design and implementationDefine the desired end state for key Tax processes and service models, ensuring alignment with firm strategy and digital transformation objectivesDevelop actionable roadmaps for transition, including milestones, resource requirements, and change management considerationsProject leadership and deliveryDevelop project charters, work plans, and success metrics in collaboration with sponsors and stakeholdersEnsure sustainability of improvements through effective governance, measurement, and continuous improvement mechanismsChange management and communicationDrive adoption of new processes and tools through clear communication, engagement, and training initiativesAnticipate and manage resistance to change through proactive stakeholder engagement and problem resolution What you bring to the roleBachelor’s degree in business, accounting, finance, operations, or a related fieldDemonstrated experience leading complex, cross-functional projects in a professional services environment, with a focus on operational excellence, process improvement, or tax function transformationProven ability to conduct current-state assessments and quantify improvement opportunities, including building business cases for changeStrong stakeholder management and communication skills, including presenting to senior leadership and steering committeesExpertise in process design and implementation with effective governance and measurement to ensure sustainabilityChange management capability, including driving adoption, training, and managing resistance to change.Proficiency with project management tools and methodologiesProficiency with process mapping and analysis; comfort working with data/analytics to quantify improvement opportunitiesFamiliarity with digital enablement/automation concepts applicable to Tax operations; experience with collaboration tools and productivity softwareProficiency in English at a business level is required.This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment. KPMG BC Region Pay Range Information   The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.  Providing you with the support you need to be at your best   Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. Adjustments and accommodations throughout the recruitment process At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778. AI Usage We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework. We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.