BILINGUAL Billbacks Administrator

Overview

Our client is seeking a BILINGUAL Billbacks Administrator to join their high-performing North America Customer Operations Group. This is a vital role within their Global Business Services (GBS) division, where you will serve as a key steward of financial accuracy and distributor relations. If you are a bilingual professional who excels at the intersection of data integrity and customer service, this is an opportunity to join a world-class team that values precision and operational excellence.

Responsibilities

- Proactively track and monitor for completeness, the list of required monthly distributor and IDN files (Rebate Claims and Sales Tracings).
- Format and load Files, validate results and process billback claims accurately and on time.
- Assist in error resolution of billbacks and/or sales tracings ensuring data eligibility and data integrity.
- Perform maintenance of ERP backend cross-reference tables (customer, material, unit of measure, etc.), ensuring data accuracy and consistency across integrated systems.
- Prepare and format variance reports and credit memos in a customer-facing format, including commentary
- Support continuous improvement initiatives aimed at enhancing system and process efficiency, including system integration, testing, and data accuracy improvement projects.
- Collaborate with business units and operational teams on special projects as required.
- Provide administrative support to other GBS QTC departments as required.

Qualifications

- University degree preferred (college diploma accepted). Candidates must be enrolled in or have completed a business or related field program at the university or college level (3rd or 4th year students will be considered).
- Proficiency in MS Office suite tools such as Word, and intermediate Excel (Pivot tables, VLOOKUP, basic formulas).
- Bilingual in French (reading, speaking, and writing) required.
- Thrives in a fast-paced, dynamic environment; works well under pressure and adapts quickly to change.
- Demonstrates strong business acumen and a passion for delivering exceptional customer service to both internal and external stakeholders.

Benefits

- Regular office hours ( Monday to Friday )
- $26-$28
- Chance to work in a growing and dynamic team

Summary

We thank all those who have applied. Only those selected for an interview will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada/'s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

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