Graduate Program Advising Coordinator

3 weeks ago


North Bay, Canada Queen's University Full time

A Brief Overview

Reporting to one Administrative Hub Manager and taking direction from the other Administrative Hub Manager, the Graduate Program Advising Coordinator provides dedicated and centralized in-person front-line academic support functions for graduate students within Faculty of Arts and Science Administrative Services Hub 1 while taking the lead for the Sociology graduate program and providing backup support to the other graduate and professional programs within our constituent academic departments: Geography and Planning, Global Development Studies, Policy Studies, Political Studies, and Sociology. As a unified administrative services hub, we aim to foster greater collaboration, streamline our administrative processes, and enhance our overall efficiency and effectiveness.

As one of the Graduate Program Advising Coordinators, the incumbent is responsible for serving as the first point of contact for students, staff, faculty, and the general public regarding admissions, registration, scholarships and awards, and graduate program policies and procedures in Sociology. Responsibilities include:

1. Providing academic advising support to students.
2. Supporting admissions, registration, enrollment, scholarships and awards, graduate program policies and procedures, timetabling, and room bookings for graduate courses.
3. Serving as a resource to faculty and students with questions regarding departmental policies and procedures.
4. Managing the process for enrollment and registration, monitoring student progress, implementing plans where appropriate, and communicating with individual students.
5. Taking the lead, as needed, on facilitating website page updates and/or scheduling proctors.
6. Providing backup support to faculty (≈70) and students (≈350) registered in the other graduate programs within the hub regarding departmental policies and procedures, enrollment and registration, and communicating with individual students.

Committed to equity, diversity, and inclusion, the Graduate Program Advising Coordinator is an experienced professional who understands how to communicate with our diverse internal and external stakeholders. They will work in a fast-paced, complex environment with competing demands, requiring a high level of initiative, efficiency, accuracy, flexibility, confidentiality, and discretion.

This position acts as a resource person regarding admissions, applications, registration, degree lists, and graduate program policies and procedures. It provides support to the awards process including assisting students with scholarship preparation, compiling application packages, and allocating scholarships, fellowships, and awards. The schedule for this position requires the incumbent to work evenings and weekends.

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