Product Specialist

Updated: Yesterday
Location: Markham, ON, Canada
Job ID:11423-OTHLOC-CYFKYfw5

The role of the Product Specialist (PS) will be to support the launch a new product across Canada in the insomniamarket. Within their assigned territory the PS will be responsible for bringing about understanding of the role ofthe product and its data in helping patients with insomnia by calling on GP/FM and specialists (primarilypsychiatry). This role will provide critical oversight on matters related to the project and responsible forbuilding external relationships with recognized experts, KOLs, HCPs, and prioritized stakeholders in the therapeuticarea. The right individual will develop deep product and competitor knowledge, as well as understand local andregional market trends. Assist and coordinate critical activities with physicians and other HCPs through thedrug initiation process, product training, patient support programs and follow-up, where applicable and appropriate.Collaborate and partner with peers in the sales organization, brand team, and other support partners todelivery an extraordinary customer experience.

Critical for success will be an individual who owns the business, identifies opportunities, and creates innovativesolutions; someone who advocates for the insomnia patient and the local business needs. The successful candidatewill have a positive mindset, able to overcome barriers, and is a strong team player who elevates the entire team.This person is an early adopter of tools and technology and tailors the right tool to the right target, with theright message at the right time.

JOB RESPONSIBILITIES

Job Responsibilities and Duties include, but are not limited to, the following:

- Develop a comprehensive and effective integrated cross-functional (i.e. sales, medical etc.) territory businessplan aimed at achieving and exceeding annual goals established by commercial leadership
- Understand how to leverage systems and omni-channel options to apply the full suite of Syneos capabilities topersonalize and engage with customers in both face-to-face and virtual environments enabling excellent customerexperience andcustomers’ confidence to prescribe medications for appropriate patients
- Develop strong customer relationships and create value for the HCP practice by better understanding the patientjourney and customer’s needs
- Within the organization, being an advocate for insomnia patients and effectively communicating the prioritiesand solutions needed for the organization to invest in.
- Serve as a resource/consultant to customers and staff regarding access to insomnia therapy, product, andguidelines
- Coordinate other learning activities within the territory based on HCP needs and ensuring timely follow-up onattendees to gather feedback
- Promote portfolio within approved labeling in a comprehensive, fair, and ethical manner that is consistent withindustry specific and corporate legal and regulatory guidelines
- Communicate territory activity in an accurate and timely manner as directed by management
- Provide feedback and collaborate with sales colleagues, commercial leadership, marketing, and other internaldepartments about changing environment and results
- Successfully complete all training classes
- Communicate territory activity and administrative duties in an accurate and timely manner as directed bymanagement
- Manage efforts within assigned promotional budget
- Attend medical congresses and society meetings as needed
- Proficient in both virtual and live customer engagements
- Minimal overnight travel as indicated by the needs of the business
- Additional responsibilities as assigned

QUALIFICATION REQUIREMENTS

- Bachelor’s Degree from an accredited institution required.Preferred degree in Science or Business.
- Strong ability to identify and understand the patient journey and HCP adoption journey
- Minimum 2+ years life science sales experience
- Experience in psych / CNS / Sleep Disorders is an asset
- Experience in sales / education discussions with specialists preferred
- Recent experience with product launches preferred
- Strong track record of sales success
- Strong interpersonal, presentation, and communication skills
- Ability to work effectively and collaborate within cross-functional teams, utilizing differentialresources to achieve business goals
- Strong drive for superior results
- Strong analytical skills
- Experience using omni-channel tools in moving HCP perceptions and attitudes
- Local and national travel required for this position
- Valid Drivers License
- Must be able to perform all responsibilities of the position
- Must live within territory or within territory boundaries.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experiencedoesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills fromprevious roles. We also encourage you to join our Talent Network to stayconnected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one ofour commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. Thediversification and breadth of our new and existing partnerships create a multitude of career paths and employmentopportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areasthan the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better,smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that youreveryday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers(Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage allemployees to be fullyvaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirementsthat apply to some of our employees. These employees are required to submit proof of vaccination to SyneosHealth and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, developand advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.The benefits for this position will include a competitive compensation package, Health benefits to includeMedical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan andflexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sicktime requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complieswith allapplicable federal, state, and municipal paid sick time requirements.

Discover what our more than 29,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more about how we areShortening the distance from lab to life, visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.

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