Client Services Specialist
3 weeks ago
Client Services Specialist
About Peloton Technologies
At Peloton Technologies, we’re transforming the payments landscape for small businesses. Our platform helps business owners manage payments, optimize cash flow, and streamline operations — from seamless point-of-sale transactions to enterprise payment solutions. We’re dedicated to delivering secure, intuitive financial experiences that let businesses do more.
The Role
We’re looking for a Client Services Specialist who will be the first point of contact for our clients. You’ll play a critical role in ensuring every client receives timely, accurate, and exceptional service. From onboarding new clients to supporting ongoing transactions, you’ll help businesses get the most out of Peloton’s payment platform.
What You’ll Do
- Serve as the first point of contact for clients, responding to inquiries, troubleshooting, and escalating issues when needed
- Support clients with payment processing, merchant account applications, and other transactions
- Provide client training and guidance on Peloton’s tools and services
- Monitor and process electronic payments, ensuring accuracy and compliance
- Identify and follow up on transaction discrepancies, alerts, or chargebacks
- Assist with onboarding business partners and supporting risk/compliance processes
- Share client feedback and insights to help improve Peloton’s platform and services
What You Bring
- 3+ years of experience in customer service, ideally in payments, banking, or financial services
- Strong understanding of payment methods (credit card, EFT, bill payments) and POS environments
- Familiarity with CRM tools (Microsoft Dynamics experience is an asset)
- Knowledge of accounts payable/receivable
- Exceptional communication skills — able to build rapport with clients and adapt to their level of comfort with technology
- Strong problem-solving skills and attention to detail
- Ability to handle multiple priorities while maintaining confidentiality
- Bilingual (English/French) is an asset
Why Join Us
- Be part of a growing fintech that’s reimagining how businesses move money
- Work in a collaborative, client-first environment where your contributions matter
- Competitive compensation and benefits
Total compensation
The annual salary range for this position is determined viajob-related knowledge, skills, experience, market demand and internal equity. This position offers a competitive benefits plan and base salary for a total compensation package of $55,000-$75,000, based on performance. As an early-stage company, Peloton employees are also Peloton owners. Employees earn stock through our Employee Stock Ownership Plan (ESOP).
#J-18808-Ljbffr
-
Client Service Specialist
1 week ago
Victoria, Canada Executive Programs, Peter B. Gustavson School of Business, University of Victoria Full timeJoin our continuously growing team of Client Service Specialists in International and Indigenous programs! - Salary: $57,286/annum - Vacation: 15 day/annum Please address your cover letter to Nicole Wallace, Associate Director, International and Indigenous Programs. Are you a service-oriented person with exceptional administrative and communication skills?...
-
Client Service Specialist
2 weeks ago
Victoria, Canada Raymond James Ltd. Full timeJoin to apply for the Client Service Specialist role at Raymond James Ltd. Organization and Location Branch Office: Victoria, British Columbia, Canada Job Details Position: Client Service Specialist Schedule: Full‑time Status: Permanent Full‑time Responsibilities Account openings – confirm with the client, follow through with signatures, and coordinate...
-
Client Services Specialist
3 weeks ago
Victoria, Canada Raymond James Ltd. Full timeA financial services firm in Victoria is looking for a Client Service Specialist to manage client accounts, ensure quality service, and assist with financial transactions. Ideal candidates will have proficiency in Microsoft Office, excellent communication skills, and a background in Business Administration. Competitive salary ranging from $45,000 to $65,000,...
-
Client Services Specialist
1 week ago
remote Victoria, British Columbia, Canada . full-time . August , Peloton Technologies Full time US$55,000 - US$75,000 per yearClient Services Specialist About Peloton Technologies At Peloton Technologies, we're transforming the payments landscape for small businesses. Our platform helps business owners manage payments, optimize cash flow, and streamline operations — from seamless point-of-sale transactions to enterprise payment solutions. We're dedicated to delivering...
-
Client Service Specialist, Commercial Banking
4 weeks ago
Victoria, Canada Scotiabank Full timeClient Service Specialist, Commercial Banking - Victoria (Contract) Requisition ID: 239670 Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. The Client Service Specialist (CSS) provides Relationship Managers with support needed to seamlessly service and support new and existing clients with their...
-
Client Service Specialist, Commercial Banking
4 weeks ago
Victoria, Canada Scotiabank Full timeClient Service Specialist, Commercial Banking - Victoria (Contract) Requisition ID: 239670 Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. The Client Service Specialist (CSS) provides Relationship Managers with support needed to seamlessly service and support new and existing clients with their...
-
Client Support Specialist
4 days ago
Victoria, Canada Aluula Composites Full time**About Us**: With explosive year-over-year growth and bold expansion plans, ALUULA is building a team ready to lead the next frontier in high-performance têxtiles. If you’re driven by challenges, passionate about innovation, and eager to shape the future of a disruptive brand, we want to meet you. Join us in pushing boundaries and enabling people to go...
-
Commercial Banking Client Services Specialist
4 weeks ago
Victoria, Canada Scotiabank Full timeA leading Canadian bank is seeking a Client Service Specialist for a 12-month contract in Victoria. This role involves providing exceptional customer support and collaboration with various teams to meet clients' banking needs. Candidates should have 1-3 years of experience in financial services, a degree or equivalent, and strong communication skills. A...
-
Commercial Banking Client Services Specialist
3 weeks ago
Victoria, Canada Scotiabank Full timeA leading Canadian bank is seeking a Client Service Specialist for a 12-month contract in Victoria. This role involves providing exceptional customer support and collaboration with various teams to meet clients' banking needs. Candidates should have 1-3 years of experience in financial services, a degree or equivalent, and strong communication skills. A...
-
Commercial Banking Client Services Specialist
4 weeks ago
Victoria, Canada Scotiabank Full timeA leading Canadian bank is seeking a Client Service Specialist for a 12-month contract in Victoria. This role involves providing exceptional customer support and collaboration with various teams to meet clients' banking needs. Candidates should have 1-3 years of experience in financial services, a degree or equivalent, and strong communication skills. A...
