Food & Beverage Supervisor - Pavilions

1 week ago

Ottawa, Ontario, Canada Plant Riverside District Full time
An inspiring career awaits you The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired

Grand Performers may enjoy a range of benefits, including:

- Marriott Employee Discounts Worldwide
- Competitive Wage & Discretionary Bonus Program
- Medical, Dental, Vision Insurance
- Company-Sponsored Life Insurance
- Short & Long-Term Disability Insurance
- Tuition Reimbursement Program
- 401(K) with Discretionary Company Matching Contributions
- Employee Assistance Program

JOB SUMMARY

The overall objective and purpose of the Food and Beverage Supervisor are to oversee the floor coverage in the outlets and assist the serving staff in the restaurant, lounge, and in-room dining/pool service. The incumbent is responsible for supervising Food and Beverage outlets, ensuring our guests receive the ultimate dining experience. They are to provide inspiring and strategic leadership while directing the activities of the Food and Beverage department in support of the mission, core values, and goals established by the company.

CORE RESPONSIBILITIES

- Supervises daily shift operations.
- Ensures Grand Performers are in compliance with appearance standards.
- Schedules dining reservations and arranges parties or special services for diners.
- Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.
- Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure standards of quality are met.
- Ensures compliance with all food & beverage policies, standards and procedures.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Acts as the guest service role model for the restaurant, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Assists servers on the floor during meal periods.
- Clears and resets counters or tables at the conclusion of each course when needed.
- Assists dining room servers in the food and beverage service, sets tables, serves guests as directed by the server, keeps menus clean, cleans table between servings, and has menu knowledge.
- Assists with providing tables with beverages.
- Removes solid linens and replaces them with clean linen.
- Transports dirty dishes to the dish-washing station.
- Polishes silver and glass as needed.
- Presents menu, answers questions, and makes suggestions regarding food and beverage.
- Seats guests in the dining room.
- Explains, pairs, and recommends wine from the wine list.
- Serves food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards.
- Relays orders to kitchen through POS and helps serve courses from kitchen and service bars.
- Totals bill and accepts payment when needed.
- Proficiently utilizes the property management systems and follows cash handling procedures.
- Sets up bar & dining room in a thorough and swift manner.
- Empowers Grand Performers to provide excellent customer service.
- Ensures staff understands local, state, and Federal liquor laws.
- Monitors alcohol beverage service in compliance with local laws.
- Ensures point of sale operations and cash handling practices are following standard operating procedures.
- Edits work schedules and evaluates work performance of employees.
- Assigns and coordinates work of employees to promote the efficiency of operations.

KNOWLEDGE, SKILLS AND ABILITIES

- Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
- Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight time frames while simultaneously managing several projects.
- Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout the collection.
- Leads with courage - Provides a culture of accountability.
- Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals.
- Must possess excellent computer skills, including Microsoft Word, Excel, and Outlook.
- Requires good communication skills, both verbal and written.
- Ability to respond promptly to customer needs.
- Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
- Ability to prioritize and maintain multiple tables at a time.

MINIMUM QUALIFICATIONS

- High School diploma - required.
- 1+ years of relevant work experience in similar scope and title – required.
- Experience within luxury brand/markets – preferred.
- Food Safety Certification - preferred or attained within 30 days.
- Alcohol Safety Certification - preferred or attained within 30 days.

SUPERVISORY RESPONSIBILITIES

- Shift supervision of all applicable outlets including restaurant, lounge, Café, IRD, and pool serving staff and will act as the Restaurant Manager on Duty in absence of F&B Director, Outlet Manager or Restaurant Manager.

WORK ENVIRONMENT

- Must be comfortable working in a shared space, with constant noise, without the use of a private office.
- Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
- Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
- Must be able to work safely in a kitchen environment with high temperatures and humidity.

PHYSICAL DEMANDS

- While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis.
- Push, pull, and lift up to 50 lbs.
- While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#J-18808-Ljbffr

  • Food & Beverage Supervisor - Lounges

    6 days ago

    Ottawa, Ontario, Canada Plant Riverside District Full time

    An inspiring career awaits you The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants, and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture, and stories around every corner, all located in destinations people want to be. Our mission of inspiring...

  • Food & Beverage Manager

    3 weeks ago

    Ottawa, Ontario, Canada Kaizen Lab Inc. Full time

    Why Saunders Farm?Come join our creative team at Saunders Farm We cultivate fun times, great food and lasting memories. You will be part of a team committed to a growth mindset that lives its values of teamwork, excellence, respect, diligence and fun Help us achieve our goal of becoming the most amazing family farm in the world.Our competitive wage and perks...

  • Food and Beverage Specialist

    1 day ago

    Ottawa, Ontario, Canada COMPASS GROUP CANADA Full time

    About this Role:This is an exciting opportunity to join our Tim Hortons team as a Food and Beverage Specialist. As a key member of our team, you will be responsible for providing excellent customer service, preparing coffee drinks and related food and beverage items, and maintaining a safe and healthy work environment.Responsibilities:Prepare and serve...

  • Food and Beverage Director

    7 days ago

    Ottawa, Ontario, Canada Sodexo Full time

    Role DescriptionThe General Manager is responsible for leading our food and beverage operations at Tim Hortons Field in Hamilton, Ontario. This role requires a high level of expertise in finance, operations, and customer service.Key ResponsibilitiesDevelop and implement strategies to maximize revenue and maintain high standards of quality, service, and...

  • Food and Beverage Operations Coordinator

    6 days ago

    Ottawa, Ontario, Canada Plant Riverside District Full time

    Job Description: The successful candidate will possess excellent computer skills, including Microsoft Word, Excel, and Outlook. They will have good communication skills, both verbal and written, and be able to respond promptly to customer needs. The ideal candidate will also have the ability to prioritize and maintain multiple tables at a time, provide...

  • Beverage and Food Team Member

    6 days ago

    Ottawa, Ontario, Canada Vanderwees Garden Gallery Full time

    Vanderwees Garden Gallery Job Description:Company Overview:We are a unique and vibrant garden gallery dedicated to providing an exceptional visitor experience. Our team is passionate about delivering outstanding customer service and creating a welcoming atmosphere for all who visit us.Job Description:We are seeking a highly motivated Beverage and Food Team...

  • Food and Beverage Team Lead

    5 days ago

    Ottawa, Ontario, Canada SH Hotels & Resorts Full time

    Job Summary:We're seeking an experienced Food and Beverage professional to join our team as a Café Manager. This role involves leading the day-to-day operations of our café venues, developing a high-performing team, and driving business growth through exceptional service delivery.About SH Hotels & Resorts:We're a hotel company that values thoughtful...

  • Food and Beverage Assistant

    9 hours ago

    Ottawa, Ontario, Canada Plant Riverside District Full time

    About UsAt Plant Riverside District, we are committed to providing exceptional service and creating memorable experiences for our guests. Our team is dedicated to delivering outstanding hospitality and ensuring that every guest feels welcome and valued.Job SummaryWe are seeking a skilled Server Assistant to join our team. As a Server Assistant, you will be...

  • Food & Beverage Operations Manager

    6 days ago

    Ottawa, Ontario, Canada SH Hotels & Resorts Full time

    Our CultureWe value our team members and prioritize their growth and well-being. At SH Hotels & Resorts, we strive to create an environment that fosters learning, creativity, and collaboration. Our goal is to deliver outstanding experiences for our guests, while also providing opportunities for our team members to flourish.Job RequirementsWe're seeking a...

  • Beverage Wholesaler Maintenance/Warehouse Worker

    2 weeks ago

    Ottawa, Ontario, Canada G&G Beverage Distributors Full time

    Beverage Wholesaler Maintenance/Warehouse WorkerG & G Beverage Distributors, Inc. is a proud distributor of beers, craft beers, and ciders throughout New Haven, Fairfield, Litchfield, and Hartford County. Based in Wallingford, CT, we are seeking a full-time career-minded Maintenance/Warehouse Worker to support our Warehouse/Operations Teams.G & G is a...

  • Food Service Supervisor, PT

    4 weeks ago

    Ottawa, Ontario, Canada COMPASS GROUP CANADA Full time

    Working Title: Food Service Supervisor, PTEmployment Status: On-Call (PRN, Per Diem, Casual)Starting Hourly Rate: $24.50 Per HourAddress: 2179 Elmira Dr Ottawa ON K2C 3S1New Hire Schedule: 05:30-13:00, 12:00-19:00 Monday to Friday, weekends, holidaysCompass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on...

  • Food Service Operations Director

    6 days ago

    Ottawa, Ontario, Canada Mid East Food Centre Full time

    About the RoleThe Catering Service Manager will lead a team of professionals in delivering exceptional food and beverage experiences for our clients. Key responsibilities include managing event logistics, coordinating with suppliers, negotiating arrangements, and maintaining high standards of quality and safety.

  • Food and Beverage Professional

    1 day ago

    Ottawa, Ontario, Canada Pernod Ricard España SA Full time

    Work with UsWe are a dynamic team of professionals dedicated to providing exceptional dining experiences for our guests. We are passionate about delivering exceptional customer service and creating a positive work environment for our team members.Job ResponsibilitiesAs a member of our restaurant team, you will be responsible for ensuring that our guests have...

  • Food and Beverage Leader

    6 days ago

    Ottawa, Ontario, Canada SH Hotels & Resorts Full time

    About UsAt SH Hotels & Resorts, we're dedicated to delivering good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. Our culture is built on a foundation of care and thoughtfulness, reflecting our values as a team. We're a rapidly growing organization, and with growth comes advancement opportunities (around the...

  • Food Production Specialist

    7 days ago

    Ottawa, Ontario, Canada SunOpta Inc. Full time

    SunOpta Inc. is a leader in the plant-based foods and beverages, fruit-based foods and beverages, and organic ingredient sourcing industries.We are looking for talented individuals that demonstrate our most valued behaviors: Passion, Dedication, Speed, Entrepreneurship, Customer-Centricity, and Problem-Solver, to help create a brighter, healthier, and...

  • Hospitality Team Supervisor

    1 day ago

    Ottawa, Ontario, Canada Pernod Ricard España SA Full time

    We are seeking a highly skilled and motivated individual to join our team as a Food & Beverage Supervisor-GCT at our 5307 Yonge Street location. This role offers the opportunity to work in a fast-paced environment and to make a real impact on our customers' experiences.About UsPernod Ricard España SA is a leading provider of premium beverages, and we are...

  • buyer - food and beverage

    1 day ago

    Ottawa, Ontario, Canada National Arts Centre Full time

    Key Activities As a Buyer at the National Art Centre (NAC), you will play a pivotal role in supporting the Senior Financial Analyst, - F&B, overseeing the Food & Beverage (F&B) Procurement & Contract Management, and Insurance program related to the F&B operations. The incumbent will support the competitive process for RFPs, RFQs from start to end managed by...

  • Luxury Food Service Manager

    6 days ago

    Ottawa, Ontario, Canada Plant Riverside District Full time

    Overview: The Plant Riverside District is a portfolio of luxury hotels, unique restaurants, and experiences with a Bohemian twist. We are seeking a motivated individual to oversee the floor coverage in our outlets and assist the serving staff in the restaurant, lounge, and in-room dining/pool service.As a Food & Beverage Supervisor, you will be responsible...

  • Food Service Supervisor

    1 day ago

    Ottawa, Ontario, Canada Dexterra Group Full time

    Job Description WHAT'S THE JOB? Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service. Essential Duties and Responsibilities: Assist the Shift Managers to supervise food service unit. Ensure completion of cash...

  • Casual Food Service Supervisor

    1 day ago

    Ottawa, Ontario, Canada EllisDon Part time

    Food Service Department to ensure that the nutritional needs of each client is met, and supervising the production of food which includes cooking/reheating, presentation, safety and sanitation and client satisfaction. The Supervisor ensures that the high quality services offered by the department are within established budget and existing legislative...