customer service assistant

3 weeks ago


Brandon, Canada Brandon University Full time

Overview

Languages

English

Education

-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

- Office management and supervision

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

-
Answer written and oral inquiries

-
Address customers' complaints or concerns

-
Answer inquiries and provide information to customers

-
Issue receipts and other forms

-
Receive and log complaints

-
Receive payments

-
Maintain and manage digital database

Experience and specialization

Computer and technology knowledge

-
MS Excel

-
MS Outlook

-
MS Windows

-
MS Word

-
MS PowerPoint

-
WordPress

Additional information

Security and safety

-
Criminal record check

-
Child Abuse Registry check

Work conditions and physical capabilities

-
Attention to detail

-
Fast-paced environment

-
Repetitive tasks

Personal suitability

-
Client focus

-
Efficient interpersonal skills

-
Excellent oral communication

-
Excellent written communication

-
Flexibility

-
Organized

-
Reliability

-
Team player

Benefits

Health benefits

-
Dental plan

-
Health care plan

Financial benefits

-
As per collective agreement



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