Community Outreach Worker, Health Access Expansion Project

internal/external posting

job title: Community Outreach Worker, Health Access Expansion Project

job ID #: IHS COW HAEP 25-0304

department: Integrated Health Services

reports to: Program Manager, Integrated Health Services

salary range: (CS2) $22.78 – $31.42 per hour

status: Permanent, Part time

hours: 18.5 hours per week

vacancy: 1

Who we are:

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic, and other systemic barriers. Our mission is to be a dynamic provider of integrated health services, community programs and capacity-building initiatives that enable people and diverse communities to achieve wellness.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people experiencing homelessness or who are under-housed; 2SLGBTQ+, and newcomers to Canada. We are funded by the Ministry of Health, Ontario Health, Ministry of Community, Children and Social Services, the City of Toronto and many generous donors and foundations.

about the role:

Sherbourne Health and The Neighbourhood Organisation co-lead the Health Access St. James Town initiative, a collaboration of 15 health and social service providers. The Health Access Expansion Project will focus on expanding the existing Health Access St. James Town model to surrounding neighbourhoods.

This initiative aims to create and improve access to health care and other community support services by coordinating and aligning with client health care needs, including equitable pandemic response and sustainable healthcare response to residents, specifically those who are facing multiple barriers to health care and social supports, with a focus on black and indigenous populations.

The Community Outreach Worker will be mainly responsible for community engagement and outreach initiatives. In addition, they play a key role in neighbourhood initiatives and dissemination of resources to communities.

Working at Sherbourne

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

we believe in work-life balance and offer:

- A competitive salary.
- Membership in Healthcare of Ontario Pension Plan (HOOPP).
- Paid time off (prorated to part time hours).
- Paid professional development days per year – related to position/responsibilities.

Responsibilities and Tasks:

- Create and implement outreach and community engagement plans.
- Develop community resource mapping and provide information across agencies and staff.
- Plan and conduct workshops, focus groups, and community events to disseminate health-promoting best practices to the community and connect community members to resources.
- Work closely with community ambassadors and plan, implement and direct community outreach and awareness programs.
- Create promotional materials and flyers for events and provide event updates and flyers to communication teams.
- Organize and conduct capacity building program for community ambassadors.
- Participate in creating and directing special event activities.
- Develop organizational partnerships to work with community engagement & Outreach staff with partner organizations.
- Work with the Health Access Team and partners to plan and coordinate community engagement initiatives (e.g. walking tours, events) that promote knowledge of and celebration of the St. James Town neighborhood.
- Strong training and facilitation skills.
- Proficiency in the use of computers, including word and data processing, designing flyers and presentations; projectors, cellphones, phones, fax machines, printers, and photocopiers.

To thrive in this role, you’ll need

education/experience/skills/abilities:

- Diploma in the health or social sciences or an equivalent of experience and expertise.
- Ability to work within an anti-oppression framework; understand and appreciate the diversity of our client and staff population and community.
- Ability to work within the harm reduction framework and support clients and knowledge and experience regarding harm reduction practices and knowledge of harm reduction strategies.
- Experience working in diverse, urban neighborhoods.
- Familiar with community-based services.
- Experience working with high-need, hard-to-reach clients and communities.
- Strong training and facilitation skills.
- Excellent organizational and coordination skills.
- Excellent interpersonal skills.
- Second language is an asset.

conditions of employment:

- Offer of employment is contingent upon satisfactory outcome of background checks i.e., professional references, education verification, criminal background check, and vulnerable sector check.
- Understands and works within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code and other relevant legislation.
- Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices.

working conditions:

- The position will be located at St. James Town – The Corner, and other sites in the Downtown East.
- The position will be expected to work evenings and weekend hours on a regular basis.

to apply: Please forward a cover letter and resume quoting Job ID # IHS COW HAEP 25-0304 to myjob@sherbourne.on.ca by 5:00 pm on March 25, 2025.

Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation, and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

BOLD. KIND. REAL. OPEN. WE CARE.

#J-18808-Ljbffr